Event Staff - Guest Services

Paladin Security Group Ltd; Victoria; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a dynamic event team in Victoria as part-time Event Staff, where you will provide exceptional customer service and ensure a safe environment at various events. This role is perfect for individuals seeking supplemental income while working in a fast-paced, engaging atmosphere. Your responsibilities will include crowd control, ticket verification, and assisting attendees with inquiries. If you have strong communication skills and enjoy working with people, this opportunity offers a flexible schedule with evening and weekend shifts. Be part of an exciting team that thrives on providing memorable experiences!

Qualifications

• Exceptional customer service skills with a friendly demeanor.
• Strong communication skills and ability to work under pressure.

Responsibilities

• Monitor and manage crowd flow for events.
• Verify tickets and ensure smooth entry for attendees.

Skills

Customer Service

Communication Skills

Problem Solving

Teamwork

Job description

Job Skills / Requirements

We are currently accepting applications for part-time and casual/on-call Event Staff to join our growing event team in Victoria.

Role

Shifts are typically in the evenings and on weekends, and would pair well with a full time job to offer some supplemental income. Some of the roles we are looking to fill are:

• Guest Services
• Customer Service Roles
• Event Staff
  
  

$19+ per hour

**WHAT YOU WILL DO**

Our Event Team at event based facilities conduct regular patrols, provide impeccable customer service, and respond to incidents and emergencies as required. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve.

Crowd Control

• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Assist in directing attendees to their designated areas and seats.
  
  

Ticketing And Access Control

• Verify tickets and credentials at entry points.
• Ensure the smooth entry and exit of attendees.
  
  

Customer Service

• Provide exceptional customer service by assisting attendees with inquiries and offering guidance.
• Address and resolve issues promptly and professionally.
  
  

You're a Great Fit If You

• Provide exceptional customer service, with an exceptional smile.
• Have strong communication skills.
• Are eligible to work in Canada.
• Are in need of supplemental income.
  
  

Nice To Have

• Good problem solving and decision-making skills, including working under pressure.
• Strong Teamwork skills.
• Discretion when handling confidential and private information.
• Ability to stand, walk and sit for extended periods of time.
• Flexible availability including weekends and evening shifts.
  
  

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

**LET'S GET STARTED!**

\#VA3