Event Staff - Guest Services

Paladin Security; Victoria; On-site; CAD 30,000 - 60,000; Part time

Job summary

Ein innovatives Unternehmen sucht nach Teilzeit-Eventmitarbeitern, die in einem dynamischen Umfeld arbeiten möchten. Diese Position bietet die Möglichkeit, an aufregenden Veranstaltungen teilzunehmen und gleichzeitig ein zusätzliches Einkommen zu erzielen. Die Eventmitarbeiter sind verantwortlich für die Überwachung von Menschenmengen, die Gewährleistung eines reibungslosen Ticketzugangs und die Bereitstellung von exzellentem Kundenservice. Wenn Sie über starke Kommunikationsfähigkeiten und die Fähigkeit verfügen, unter Druck zu arbeiten, dann ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten mit einem Lächeln.
• Starke Kommunikationsfähigkeiten und Teamarbeit.

Responsibilities

• Überwachung und Verwaltung des Publikumsflusses für eine sichere Erfahrung.
• Bereitstellung von außergewöhnlichem Kundenservice und Unterstützung für Teilnehmer.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Teamarbeit

Job description

Job Skills / Requirements

We are currently accepting applications for part-time and casual/on-call Event Staff to join our growing event team in Victoria.

Shifts are typically in the evenings and on weekends, and would pair well with a full time job to offer some supplemental income. Some of the roles we are looking to fill are:
• Guest Services
• Customer Service Roles
• Event Staff
$19+ per hour

WHAT YOU WILL DO

Our Event Team at event based facilities conduct regular patrols, provide impeccable customer service, and respond to incidents and emergencies as required. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve.

Crowd Control:
• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Assist in directing attendees to their designated areas and seats.
Ticketing and Access Control:
• Verify tickets and credentials at entry points.
• Ensure the smooth entry and exit of attendees.
Customer Service:
• Provide exceptional customer service by assisting attendees with inquiries and offering guidance.
• Address and resolve issues promptly and professionally.
YOU'RE A GREAT FIT IF YOU:
• Provide exceptional customer service, with an exceptional smile.
• Have strong communication skills.
• Are eligible to work in Canada.
• Are in need of supplemental income.
NICE TO HAVE:
• Good problem solving and decision-making skills, including working under pressure.
• Strong Teamwork skills.
• Discretion when handling confidential and private information.
• Ability to stand, walk and sit for extended periods of time.
• Flexible availability including weekends and evening shifts.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

LET'S GET STARTED!

#VA3

This job reports to the Samuel Gilbertson (Program Manager)

This is a position