Event Set Up Supervisor

Fairmont Hotels & Resorts; Fairmont Hot Springs; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Staff accommodation

Free meal per shift

Benefits package

Pension plan

Employee travel program

Mountain Explorer rates

Discounts on F&B & facilities

Job summary

Fairmont Banff Springs is seeking an Event Set-Up Supervisor to lead daily setup, breakdown, and room turnover for group events in our event spaces.

You will coordinate with teams to ensure safety, quality, and timely delivery of services, while maintaining a professional, guest-focused approach. This on-site role offers competitive hourly pay and a strong benefits package.

Qualifications

• Guest service experience is an asset.
• Ability to stand and walk for extended periods.
• Able to lift up to 40 lbs and carry/pull over 20 lbs.

Responsibilities

• Build daily task lists, motivate your team, and work alongside them to ensure all event deadlines are met.
• Set up, maintain, and break down banquet rooms efficiently and safely, following event orders as directed.
• Maintain cleanliness of banquet rooms, hallways, storage, and service areas; report any unsafe conditions or equipment.
• Complete office and clerical duties to assist with planning and ensure smooth day-to-day operations.
• Provide consistent, professional, and friendly service while following all policies, procedures, and safety standards.

Skills

Guest service experience

Stamina for standing/walking

Customer service orientation

Job description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as Event Set-Up Supervisor, where your attention to detail, safety and quality will help “set the stage” for a successful group functions in our Event space.

Starting Rate

$27.86 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $30.56

Job Duties Include

• Build daily task lists, motivate your team, and work alongside them to ensure all event deadlines are met.
• Set up, maintain, and break down banquet rooms efficiently and safely, following event orders as directed.
• Maintain cleanliness of banquet rooms, hallways, storage, and service areas; report any unsafe conditions or equipment.
• Complete office and clerical duties to assist with planning and ensure smooth day-to-day operations.
• Provide consistent, professional, and friendly service while following all policies, procedures, and safety standards.

Qualifications

• Previous guest service experience an asset
• Class 5 Alberta Driver’s License with updated Driver’s Abstract
• Able to stand and walk for extended periods
• Capable of lifting up to 40 lbs and carrying/pulling over 20 lbs
• Able to perform in a fast-paced, high-pressure environment

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affimation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]