Event Manager — Seamless Operations & Upsell Growth

Encore Canada; Winnipeg; On-site; CAD 52,000 - 74,000; Full time

Job summary

Encore Canada seeks an experienced Event Manager to coordinate all aspects of venue events from pre-event planning to post-event follow-up. You will collaborate with Sales, clients, and operations to ensure flawless execution and maximize revenue opportunities.

Responsibilities include managing logistics, leading event teams, delivering exceptional customer service, and contributing to revenue forecasting and upsell opportunities.

Qualifications

• 3+ years in hotel industry or related field
• Degree in hotel management is an asset
• Knowledge of tourism industry and the establishment's products/services
• Experience with Word, Excel, Outlook, CI/TY, Social Table, PMS/Marsha
• Professional attitude, teamwork, autonomy, initiative and organization

Responsibilities

• Coordinate event logistics to ensure seamless turnover from sales to service
• Lead event management teams and conduct pre/post-event meetings
• Support sales and marketing; upsell products and forecast revenue
• Deliver excellent customer service and ensure guest satisfaction

Skills

Professional attitude

Customer service focus

Interpersonal skills

Attention to detail

Judgment & negotiation

Ethics & integrity

Creativity

Teamwork

Education

Degree in hotel management

Tools

Word

Excel

Outlook

CI/TY

Social Table

PMS/Marsha

Job description

Encore Canada seeks an experienced Event Manager to coordinate all aspects of venue events from pre-event planning to post-event follow-up. You will collaborate with Sales, clients, and operations to ensure flawless execution and maximize revenue opportunities.

Responsibilities include managing logistics, leading event teams, delivering exceptional customer service, and contributing to revenue forecasting and upsell opportunities.