Event Coordinator / Junior Sales Representative

Mississauga Convention Centre; Mississauga; On-site; CAD 42,000 - 64,000; Full time

Job summary

Mississauga Convention Centre is seeking an enthusiastic Event Coordinator / Junior Sales Representative to join our team, coordinating events, building client relationships and driving bookings. You will handle inquiries, tours, quotes, contracts, and planning details, while delivering stellar customer service from initial contact to event day.

The role blends events with sales, offering growth in hospitality.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to multitask and manage multiple clients and events.
• Sales-minded with the ability to build relationships and secure bookings.

Responsibilities

• Respond to event inquiries by phone, email, and in person in a timely and professional manner.
• Conduct venue tours and explain event spaces, packages, services, and offerings.
• Generate new sales leads and follow up with prospective clients.
• Prepare and send quotes, proposals, contracts, and event information.
• Build and maintain strong client relationships from initial inquiry through the event date.
• Assist clients with event planning, including room setup, timelines, catering, décor, entertainment, and other requirements.
• Coordinate with internal departments and external vendors to ensure smooth event execution.
• Prepare and maintain event schedules, function sheets, client notes, and booking information.
• Identify opportunities to upsell venue services, packages, and additional products.
• Follow up with clients after events to encourage repeat business and referrals.

Skills

Communication

Organization

Sales

Customer Service

CRM experience

Job description

Job Title: Event Coordinator / Junior Sales Representative

About the Role

Mississauga Convention Centre is looking for an enthusiastic, organized, customer-focused, and sales-driven Event Coordinator / Junior Sales Representative to join our team.

This position is ideal for someone who enjoys working with people, coordinating events, building client relationships, and helping bring celebrations and special occasions to life.

You will support clients from the initial inquiry and sales process through event planning and successful event execution, while providing excellent customer service throughout the process.

Key Responsibilities

Respond to event inquiries by phone, email, and in person in a timely and professional manner.

Conduct venue tours and explain event spaces, packages, services, and offerings.

Generate new sales leads and follow up with prospective clients.

Prepare and send quotes, proposals, contracts, and event information.

Build and maintain strong client relationships from initial inquiry through the event date.

Assist clients with event planning, including room setup, timelines, catering, décor, entertainment, and other requirements.

Coordinate with internal departments and external vendors to ensure smooth event execution.

Prepare and maintain event schedules, function sheets, client notes, and booking information.

Confirm event details with clients before the event.

Assist with event setup, coordination, and on-site support as required.

Identify opportunities to upsell venue services, packages, and additional products.

Follow up with clients after events to encourage repeat business and referrals.

Maintain accurate records of inquiries, bookings, payments, and client communications.

Assist with social media, promotions, open houses, networking, and other sales and marketing activities.

Ensure the venue presentation and client experience consistently meet company standards.

Handle client questions, concerns, and last‑minute requests professionally.

Work with management to achieve monthly sales and booking targets.

Perform other event and venue-related duties as required.

Qualifications & Skills

Excellent communication and customer service skills.

Strong organizational and time‑management abilities.

Excellent attention to detail.

Positive, outgoing, and professional personality.

Ability to multitask and manage multiple clients and events.

Sales‑minded with the ability to build relationships and secure bookings.

Comfortable communicating with clients by phone, email, and in person.

Strong computer and administrative skills.

Ability to work independently and as part of a team.

Flexible availability, including evenings and weekends.

Previous experience in event planning, hospitality, sales, customer service, or a related field is an asset.

Experience with CRM, booking, or event management software is an asset.

The Ideal Candidate

The ideal candidate is energetic, reliable, organized, personable, and motivated by sales and customer service.

You enjoy meeting new people, developing relationships, solving problems, and creating positive client experiences. You are comfortable working in a fast‑paced event venue and can remain calm, professional, and organized during busy periods.

What We Offer

Opportunity to grow within the events and hospitality industry.

Training and ongoing support.

Dynamic and team‑oriented work environment.

Sales incentives and commission opportunities, where applicable.

Exposure to a wide variety of weddings, private functions, corporate events, and conferences.

Opportunities for professional growth and advancement.

Salary Negotiable and based on experience and qualifications.