Manager, Event Management

EY Centre; Ottawa; On-site; CAD 58,000 - 68,000; Full time

Job summary

A leading event venue in Ottawa is seeking a Manager, Event Management to lead their Event Coordination team. In this full-time role, you will oversee event planning and execution, ensuring exceptional service from start to finish. The ideal candidate has 3-5+ years of experience in event management, strong leadership skills, and excellent communication abilities. You will play a pivotal role in maintaining organization and efficiency within the department while collaborating with various teams to execute outstanding events.

Qualifications

• 3-5+ years in event planning/event management, preferably in venue/hospitality/live events.
• Experience leading a team or mentoring/coordinating others.
• Ability to manage multiple events and shifting priorities.

Responsibilities

• Lead and support a team of Event Coordinators.
• Oversee event planning and execution.
• Ensure accurate event documentation and coordination.

Skills

Event planning/event management

Client service mindset

Excellent communication skills

Organizational skills

Team leadership

Education

Post-secondary education in event management/hospitality/business

Job description

Job Title: Manager, Event Management (Event Manager)

Company: EY Centre

Location: Ottawa, ON (On-site)

Job Type: Full-time

Salary: $58,000–$68,000

About the Role

EY Centre is hiring a Manager, Event Management to lead our Event Coordination team and ensure exceptional event delivery from first call to show close. You’ll oversee our Event Coordinators, serve as the escalation point for clients and internal teams, and drive planning consistency across timelines, documentation, and on-site execution. This role also takes a lead on office management, keeping the department organized, responsive, and running smoothly.

What You’ll Do

• Lead and support a team of Event Coordinators (coaching, scheduling, workflows, standards).
• Oversee event planning and execution: client communications, site visits, event timelines, budgets, and on-site leadership.
• Ensure accurate event documentation (event orders, floor plans, staffing/service bookings, run-of-show planning).
• Coordinate with internal departments and venue service partners (security/first aid, cleaning, AV, rigging, food & beverage).
• Act as the primary escalation point during planning and live events, solving problems quickly and calmly.
• Own department office operations: templates, trackers, reporting, shared inbox workflow, and continuous improvement.

What You Bring

• 3–5+ years in event planning/event management (venue/hospitality/live events is a strong asset).
• Experience leading a team or mentoring/coordinating others.
• Strong client service mindset with excellent communication and organization skills.
• Comfortable managing multiple events, shifting priorities, and firm deadlines.
• Strong admin/process skills—able to build structure, improve workflows, and keep details tight.
• Post-secondary education in event management/hospitality/business preferred (or equivalent experience).

Why EY Centre

• A fast-paced venue environment where no two days are the same.
• A collaborative team and high standards for client experience.
• Opportunity to lead, improve systems, and grow with a busy events calendar.

We are seeking a candidate with a great attitude and great work ethic that is committed to long term growth.

We are an inclusive employer committed to diversity and inclusion. We encourage applications from all qualified candidates and will accommodate applicant’s needs throughout the recruitment process. If you have accommodation needs, please reach out to us anytime.