Event Centre Receptionist — Flexible Hours & Guest Experience

Carmen's Group; Hamilton; Hybrid; CAD 26,000 - 29,000; Part time

Benefits offered by this job

Pay on Demand

Global Hotel Discounts

Staff discounts at our restaurants

Employee Scholarship Program

Wellness programs & staff events

Leadership opportunities to grow

Employee recognition programs

Referral bonuses

Supportive workplace culture

Job summary

Carmen’s Event Centre in Hamilton, Ontario, is seeking a part-time Receptionist to be the first point of contact, delivering a warm, professional welcome and supporting venue administration and sales coordination.

The role requires 1–2 years of customer service, a Diploma in Office Administration or equivalent, and proficiency with Microsoft Office; familiarity with Event Temple is a plus. Flexible weekday and weekend hours are expected.

Qualifications

• Diploma in Office Administration or equivalent experience is an asset.
• 1–2 years of customer service experience required.
• Proficiency with Word, Excel, and PowerPoint; knowledge of Event Temple is an asset.

Responsibilities

• Respond to inquiries in a timely, friendly, professional manner.
• Support event details, catering inquiries, and coordinate with team.
• Welcome clients and visitors; maintain reception area and records.
• Process client payments and manage mail distribution.
• Update client information in Event Temple and assist with sales appointments.

Skills

Customer service

Receptionist duties

Microsoft Office

Communication

Organization

Education

Diploma in Office Administration

Tools

Event Temple

Job description

Carmen’s Event Centre in Hamilton, Ontario, is seeking a part-time Receptionist to be the first point of contact, delivering a warm, professional welcome and supporting venue administration and sales coordination.

The role requires 1–2 years of customer service, a Diploma in Office Administration or equivalent, and proficiency with Microsoft Office; familiarity with Event Temple is a plus. Flexible weekday and weekend hours are expected.