ERP & Logistics Administrator: Orders & Data

Hendriks Greenhouses; Lincoln; On-site; CAD 36,000 - 52,000; Full time

Job summary

Hendriks Greenhouses is seeking a detail‑oriented Customer Service Coordinator to support order entry, invoicing, and logistics coordination in a fast‑paced greenhouse environment in Ontario. You will maintain customer records, track orders, and communicate with U.S.

and Canadian buyers to ensure timely delivery. The role requires strong data entry skills, proficiency with Microsoft Office, excellent communication, and the ability to multi-task while prioritizing urgent shipments and compliance

Qualifications

• 2-5 years of Customer Service experience preferred.
• Strong computer, data entry skills (Microsoft Office Suite is required).
• Self-motivated, able to balance multiple priorities.
• Detail oriented with strong organizational skills.
• Strong customer service skills.
• Strong written and verbal communication skills.

Responsibilities

• Accurately enter customer transactions (orders, pre-orders, quotes) into the ERP system.
• Generate customer invoices and POs while ensuring CFIA requirements for U.S. shipments.
• Maintain accurate and current customer files and records.
• Track and analyze sales data and prepare tracking sheets.
• Forecast daily Purchase Order requests and communicate with the buyer PO team.
• Coordinate with Logistics to ensure POs ship efficiently and cost-effectively.
• Assist with warehouse/Logistics documentation and customer communication as needed.
• Back up customer service with order entry and label printing.

Skills

Customer service

Data entry

Multitasking

Communication

Attention to detail

Tools

Microsoft Office

Job description

Hendriks Greenhouses is seeking a detail‑oriented Customer Service Coordinator to support order entry, invoicing, and logistics coordination in a fast‑paced greenhouse environment in Ontario. You will maintain customer records, track orders, and communicate with U.S.

and Canadian buyers to ensure timely delivery. The role requires strong data entry skills, proficiency with Microsoft Office, excellent communication, and the ability to multi-task while prioritizing urgent shipments and compliance