Travel-Ready Customer Service & Logistics Coordinator

Americold; London; In loco; CAD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Americold in Ontario is seeking a detail-oriented Administrative Clerk to respond to customer inquiries, handle work orders, shipments, and inventory counts, and liaise with internal teams for invoicing and account administration.

This role requires accurate typing, data entry, and proficiency with Warehouse Management Systems and Microsoft Office. You will schedule loads, maintain paperwork, and support scheduling and reporting while occasionally traveling for business.

Competenze

• High school diploma or GED required.
• Minimum 0 years of experience required in customer service or clerical support.
• Accurate typing and data entry skills required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to operate desktop computers and office equipment required.

Mansioni

• Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
• Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
• Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
• Verify computer-generated invoices to assure proper invoicing of accounts.
• Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
• Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
• Resolve issues related to refused product, over short, and damaged orders.
• Other essential duties may be applicable and assigned as necessary.

Conoscenze

Data entry

Multitasking

Verbal and written communication

Customer service

Formazione

High school diploma or GED

Strumenti

Warehouse Management Systems

Microsoft Office Suite

Descrizione del lavoro

Americold in Ontario is seeking a detail-oriented Administrative Clerk to respond to customer inquiries, handle work orders, shipments, and inventory counts, and liaise with internal teams for invoicing and account administration.

This role requires accurate typing, data entry, and proficiency with Warehouse Management Systems and Microsoft Office. You will schedule loads, maintain paperwork, and support scheduling and reporting while occasionally traveling for business.