Environmental Services Manager

ABM UK; Eastern Ontario; On-site; CAD 65,000 - 80,000; Full time

Job summary

ABM UK seeks a Site Environmental Services Manager to oversee cleanliness and safety at X-Site Braehead. The role involves managing a large team, budgeting, and ensuring high standards of janitorial and waste management services. Ideal candidates will demonstrate strong leadership qualities and problem-solving abilities in a fast-paced environment.

Benefits

24/7 GP access for you and your family

Mental health support

Get Fit Programme

Cycle to work scheme

Financial and legal support

Qualifications

• Experience in fast-paced operational environments required.
• Strong literacy and numeracy skills are essential.
• Proven budget management and forecasting skills.

Responsibilities

• Manage the cleanliness and safety of the site and associated areas.
• Supervise staff, manage payroll and ensure compliance with policies.
• Conduct audits and produce reports in line with KPIs.

Skills

Communication

Time management

Customer focus

Problem-solving

Interpersonal skills

IT literacy

Education

Health & Safety Certificate

BIC'S trained

IOSH trained or willing to undertake training

Job description

LOCATION: X-Site Braehead

HOURS: 40 hours per week, 5 days over 7

SALARY: Competitive

OVERVIEW OF JOB DESCRIPTION

As Site Environmental Services Manager, you will be required to deliver the highest standards of cleanliness, hygiene and waste management for the client, internally and externally by ensuring that the building including all associated service roads and car parks are fully maintained and safe through a planned and reactive janitorial and waste management programme.

This is a demanding role, reporting directly to the Client and General Manager and would suit acandidate with experience of working in a fast-moving operations environment with the ability towork well under pressure. The successful candidate must be able to work on their own initiative andas part of a team with the ability to prioritize tasks and manage ever changing situations. It will be imperative that the successful candidate has a flexible approach to working hours as they will be responsible for managing a large team across a 24-hour operation.

KEY RESPONSIBILITIES

• To manage the contract in line with company policies and procedures.

• Manage all aspects of the on-site staff and non-staff budget ensuring strict guidelines are adheredto. Complete budget forecasts and monthly reconciliations.

• Ensure high standards of Housekeeping are always achieved, being flexible to meet the changingoperational needs on a continual basis and to suggest new initiatives to ensure best practice iscontinually delivered.

• To provide professional support to the business in service-related matters and always promote theABM brand.

• To control the delivery of the staff rota’s, completion of payroll and correct manning levels ensuringcompliance is always maintained.

• Lead and advise the team in managing absence and holiday records including sickness and annualleave for all site staff.

• Manage recruitment, induction, training, development and retraining of staff.

• Ensure adequate quality performance (KPI’s / SLA’s) measures are adhered to and any noncompliance is resolved in a professional manner.

• Undertake and manage a daily and weekly client audit program and produce accurate andinformative weekly and monthly reports in line with contract KPI’s.

• Investigate and record all housekeeping incidents ensuring all key personnel are always kept fullyinformed, and key learning points are actioned.

• Ensuring strict compliance to the General Data Protection Regulation (GDPR) and associatedregulations.

• To deliver excellent communication and motivation with site-based team including communicatingdaily TBT’s and Health and Safety information, in order that team goals can be achieved.

• To lead the team in the identification of training needs and ensure accurate site records are alwaysmaintained.

• Ensure on site supervisors manage their teams ensuring they are fully conversant with theirindividual tasks.

• Ensure the Health & Safety policies and procedures are adhered to in line with company policiesand procedures.

• Manage the incident and accident reporting procedures.

• To complete all company paperwork as required.

• To conduct return to work interviews and perform absence management processes as required.

• Ensure all team members carry out their duties in a correct and timely manner in accordance withcleaning / waste specification.

• To be responsible and accountable for safety and welfare of team members.

• Maintenance and correct/safe usage of all equipment on site ensuring any faults are reported andresolved as a matter of priority

• Correct usage of cleaning chemicals in line with COSHH regulations and ensuring minimal waste andsufficient stocks are always maintained.

• To make sure that all team members are familiar with and adhere to the Company’s Health and

Safety Policy and Procedures

• Ensure welfare needs of all team members are addressed in a prompt and expedient way obtainingadvice and guidance in line with ABM policy and procedures.

• Establish/Foster and Maintain excellent relationships with all parties on site.

• Undertake any reasonable duties as required to meet the needs of the business

REQUIRED SKILLS AND EXPERIENCE

• Ability to work on own initiative proactively and with the minimum of direction.

• Ability to analyze problems and to implement solutions.

• Strong literacy and numeracy skills.

• Ability to communicate confidently, clearly and effectively, orally and in writing.

• Ability to write concise, logical and accurate reports and procedures,

• Proven time management and organizational skills with excellent attention to detail.

• Excellent interpersonal skills, with the ability to handle sensitive issues sympathetically and effectively. Ability to engage persuasively with staff at all levels across departmental and organizational structures

• Ability to manage a budget and to forecast expenditure.

• Strong customer focus with attention to detail

• Understanding of Janitorial Services

• Understanding of Waste Management Services

• Understanding of COSHH regulations

• Health & Safety Certificate

• Strong IT literacy

QUALIFICATIONS

• BIC’S trained

• IOSH trained or willing to undertake training

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visitwww.abm.co.uk.