Enterprise Cloud TAM: Strategic Technical Advisor

Amazon; Vancouver; On-site; CAD 100,000 - 167,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) in Vancouver to serve as the principal technical advisor to Enterprise customers, guiding them across compute, storage, databases, and more. You will help customers adopt AWS services, work with senior leaders on incidents and risk, and travel up to 10% as needed.

This role emphasizes collaboration and customer advocacy within distributed systems in a fast-growing environment.

Qualifications

• 3+ years of technical engineering experience.
• Experience with troubleshooting for compute/storage/networking/CDN/DBs/DevOps/big data in distributed systems.
• Bachelor's degree.
• Experience with AWS services or other cloud offerings.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Responsibilities

• Act as principal technical advisor to Enterprise customers across AWS services.
• Develop and execute strategies to drive adoption of AWS services.
• Travel up to 10% or more as needed.
• Engage with senior leadership on incidents, trade-offs, risk management.

Skills

Technical engineering

Distributed systems

Troubleshooting

Education

Bachelor's degree

Tools

AWS services

Job description

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) in Vancouver to serve as the principal technical advisor to Enterprise customers, guiding them across compute, storage, databases, and more. You will help customers adopt AWS services, work with senior leaders on incidents and risk, and travel up to 10% as needed.

This role emphasizes collaboration and customer advocacy within distributed systems in a fast-growing environment.