Enterprise AI & CX Sales Executive

Tech Sales Jobs; Toronto; Remote; CAD 404,000 - 607,000; Full time

Benefits offered by this job

Remote-friendly work environment

Job summary

Zendesk seeks an Enterprise Account Executive to drive growth by selling AI-powered CX solutions to Enterprise customers. You will manage multi-month sales cycles, build trusted C-level relationships, and collaborate with cross-functional teams to deliver value-driven outcomes.

You will lead strategic account plans, forecast rigorously, and navigate complex deals with ROI-focused business cases, while staying ahead of AI trends and market dynamics.

Qualifications

• 8+ years of cloud/software B2B sales or solution engineering experience.
• Proven success navigating enterprise sales cycles including multi-month engagements and executive-level stakeholder management.
• Experience selling into Enterprise organizations ($1B+ in revenue).

Responsibilities

• Drive revenue growth by acquiring new Enterprise customers and penetrating top-tier technology accounts.
• Identify opportunities to expand AI and automation adoption and cross-sell Zendesk solutions.
• Create quarterly territory and account plans to increase Zendesk’s market share.
• Develop understanding of Zendesk’s AI and CX platform and align to customer goals.
• Lead multi-stakeholder sales cycles with proof of concept stages and AI-enabled solution design.
• Maintain a robust pipeline and accurate forecasting to exceed goals.

Skills

SaaS sales

Executive stakeholders

Forecasting

Negotiation

Cross-functional

Education

BA/BS degree

Tools

Salesforce

Outreach

Clari

Seismic

Looker

Job description

Zendesk seeks an Enterprise Account Executive to drive growth by selling AI-powered CX solutions to Enterprise customers. You will manage multi-month sales cycles, build trusted C-level relationships, and collaborate with cross-functional teams to deliver value-driven outcomes.

You will lead strategic account plans, forecast rigorously, and navigate complex deals with ROI-focused business cases, while staying ahead of AI trends and market dynamics.