Empathetic Claims Resolver & Settlements Expert

Arthur J. Gallagher & Co. (AJG); Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development

Collaborative culture

Global reach

Job summary

Gallagher Bassett Canada is seeking a claims adjuster to support investigations, evaluations, and settlements across general liability, product liability, auto, and property claims. You will negotiate settlements, interpret policy documents, and ensure adherence to client and company standards in a fast-paced environment.

Responsibilities include handling complex claims, leveraging strong communication skills, and maintaining accurate documentation.

Qualifications

• High school diploma and 3+ years related claims experience required.
• CIP completion or in progress with minimum licensing courses (C11, C110, C14, C12).
• Licensed and/or certified in all provinces where claims are handled or able to obtain licenses per local requirements.
• Extensive knowledge of industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Investigate, evaluate, disposition and settle claims.
• Negotiate settlements within authority and interpret related documentation.
• Demonstrate strong coverage skills and ability to multi-task in a changing environment.
• Use MS Office to document and communicate findings.

Skills

Customer service

Analytical skills

Negotiation

MS Office

Education

High school diploma

CIP/C11 licensing

Provincial licenses

Tools

Microsoft Office

Job description

Gallagher Bassett Canada is seeking a claims adjuster to support investigations, evaluations, and settlements across general liability, product liability, auto, and property claims. You will negotiate settlements, interpret policy documents, and ensure adherence to client and company standards in a fast-paced environment.

Responsibilities include handling complex claims, leveraging strong communication skills, and maintaining accurate documentation.