Emergency Dispatcher Trainee – 9-1-1 Center

Employment and Social Development Canada; Red Deer; On-site; CAD 66,000 - 80,000; Full time

Job summary

Royal Canadian Mounted Police- Division Operational Communications Centre in Edmonton, Red Deer, and Regina seek Telecommunications Operators (9-1-1 Police Dispatcher). The role provides critical public safety support through information and assistance, with 24/7 shift work and irregular hours including mornings, evenings, weekends and holidays.

Training is provided after qualification, with paid certification.

Qualifications

• A secondary school diploma or employer-approved alternatives.
• Ability to communicate clearly, follow instructions, multitask.
• Typing 40 wpm with minimal errors; CritiCall assessment.

Responsibilities

• Monitor resources using computer aided dispatch and monitoring systems.
• Respond to public requests for police assistance, and provide emergency services as needed.
• Be the first point of contact with people who call the RCMP to assist the public in crises.
• Work in 24/7 shift rotations across RCMP dispatch centres.

Skills

Effective communication

Multitasking

Typing 40 wpm

Education

Secondary school diploma

Job description

Royal Canadian Mounted Police- Division Operational Communications Centre in Edmonton, Red Deer, and Regina seek Telecommunications Operators (9-1-1 Police Dispatcher). The role provides critical public safety support through information and assistance, with 24/7 shift work and irregular hours including mornings, evenings, weekends and holidays.

Training is provided after qualification, with paid certification.