Supervisor, Middle Office Solutions – Settlements

Citco GSGS; Halifax; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to lead a team in Fund Administration. This role involves overseeing client operations, ensuring seamless service delivery, and mentoring a team of analysts. The ideal candidate will possess a strong background in finance, excellent communication skills, and a keen attention to detail. Join a dynamic team that values innovation and continuous improvement, where your contributions will directly impact client success and operational excellence. Embrace the opportunity to grow in a supportive environment that prioritizes your well-being and professional development.

Benefits

Flexible work arrangements

Training and education support

Diversity and inclusion initiatives

Qualifications

• 5+ years experience in Financial Services with P&L reporting exposure.
• Professional accounting/finance designations (CFA, CPA) are assets.

Responsibilities

• Oversee a team of Analysts and Senior Analysts, ensuring high-quality client service.
• Process daily payments and verify OTC derivative settlements.
• Prepare end-of-day transaction reports for clients.

Skills

Problem-solving skills

Communication skills

Attention to detail

Team leadership

Financial analysis

Adaptability

Education

Bachelor’s Degree in Finance

Community College diploma in Accounting

Tools

Microsoft Excel

Job description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948, leading to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate, expand, and shape the future of our industry. Our organization has grown immensely across asset classes and geographies, working with hedge funds, alternative investments, corporations, and private clients. We prioritize performance and excellence for those who want to excel and lead in their space. Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business. Our alternative asset and accounting services are highly respected in the industry. Continuous investment in learning and technology ensures our team delivers seamless client experiences.

Qualifications:

• Bachelor’s Degree or Community College diploma in Finance, Accounting, Economics, or related fields.
• 5+ years experience in Financial Services, with exposure to P&L reporting or operational processing.
• Experience leading and mentoring teams.
• Professional accounting/finance designations (CFA, CPA) are assets.
• Inquisitive mindset with strong problem-solving skills and a drive to learn.
• Experience with various financial instruments and cash flows.
• Adaptive and flexible, capable of working in a fast-paced environment.
• Strong attention to detail and multi-tasking abilities.
• Excellent communication and interpersonal skills as a team player.
• Proficient in Microsoft Excel, including advanced formulas, data analysis, and macros (assets).

Our Benefits:

We prioritize your well-being with benefits, training, education support, and flexible work arrangements. We embrace diversity and are committed to an inclusive culture, welcoming applications from people with disabilities and providing accommodations upon request.

Your Role:

You will support client operations by verifying, reporting, and processing activities for Investment Managers, including trade settlements, collateral calls, and fund transfers. Key to success are professional engagement, timely reporting, and leadership in performance discussions, troubleshooting, and work allocation.

• Oversee a team of Analysts and Senior Analysts, supporting them and your Manager while delivering high-quality client service.
• Ensure effective team operations, troubleshooting technical issues, and coordinating with the Manager.
• Monitor process flows, assist as needed, and escalate issues.
• Process daily payments and verify OTC derivative settlements.
• Track payments, send reminders, and liaise with counterparties.
• Prepare end-of-day transaction reports for clients and internal use.
• Verify report accuracy and timeliness.
• Maintain Standard Settlement Instructions (SSI) in systems.
• Collaborate internally and externally to improve processes and deliverables.
• Support Account Managers and lead operational process rollouts.
• Lead process and client relationship improvements.
• Engage professionally with stakeholders internally and externally.
• Monitor wire requests and ensure proper handling.