Operations Specialist

Allied Universal; Morrisville; On-site; USD 60,000; Full time

Job summary

Join a leading security firm as an Operations Specialist, where you will play a crucial role in ensuring safety and security. In this dynamic position, you will engage in investigations, data analysis, and trend tracking, all while working in a collaborative environment. Your expertise will help mitigate risks and enhance security operations, making a positive impact on the community. This role offers a chance to develop your skills in a supportive workplace that values your contributions and provides comprehensive benefits. If you thrive in fast-paced settings and are passionate about security, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Paid Holidays

Sick Days

Personal Days

Vacation Time

Qualifications

• 3+ years in security or law enforcement, including investigations.
• Experience with OSINT and risk mitigation strategies.

Responsibilities

• Predict and track criminal activity using intelligence data.
• Prepare reports and oversee case intake and investigations.

Skills

Security Operations

Investigations

Data Collection and Analysis

OSINT

Microsoft Office

Problem Solving

Decision Making

Tools

OSINT Tools

Surveillance Equipment

Job description

Operations Specialist

Job Locations

US-NC-Morrisville

Requisition ID

2025-1375848

Category (Portal Searching)

Management

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal is hiring an Operations Specialist is responsible for a multitude of security operations functions. The position supports primarily investigations at the client site to include trend tracking, metrics, data collection / analysis, and interviews. The position supports emergency response, dignitary visits, and other functions of security in support of the client. This role will require the chosen individual to maintain flexible schedules, and will require the individual to be oncall during nights & weekends as business needs arise, and work with minimal or no supervison for extended periods of time.

Salary: $60,000 / Year

Type and Length of Specific Experience Required:
* Minimum of three (3) years of work experience in security, law enforcement, or other protective service related field
* Minimum of one (1) year of supervisory/management experience
* Minimum of one (1) year of work experience conducting complex investigations and utilizing risk mitigation tactics and strategies
* Experience with OSINT, OSINT related tools, platforms, and services

RESPONSIBILITIES:

Predict future criminal activity, using analyses of intelligence data; Track potential trends related to theft and vandalism and take proactive steps to deter further incidents
• Evaluate records of communications, such as telephone calls, to plot activity and determine potential threats
• Gather and evaluate information, using tools such as photographs, computer equipment, or sensitive radio equipment;
• Gather intelligence information by field observation, confidential information sources, or public records
• Operate cameras, radios, or other surveillance equipment to intercept communications or document activities
• Prepare comprehensive written reports, presentations, maps, or charts based on research, collection, and analysis of intelligence data
• Overseeing the case intake, assign cases to fellow staff members, provide training on investigations, conduct case review, and ensure consistency on case investigation / documentation
• Develop and disseminate educational awareness materials
• Assist with threat detection and monitoring of client off site events up to and including in person support/travel.
• Participate in providing additional security during company events on campus as needed.
• Assist/lead investigations of human threats (internal and external) to the client and its employees though the use of Ontic and Open-Source Investigation (OSINT) to include investigation into threat's criminal record, social media accounts, addresses, occupations, and education of known entities.
• Collect, receive, and package physical evidence; store and ensure proper custody and control of physical evidence or property as needed.

QUALIFICATIONS:

• Minimum of three (3) years of work experience in security, law enforcement, or other protective service related field
  * Minimum of one (1) year of supervisory/management experience
  * Minimum of one (1) year of work experience conducting complex investigations and utilizing risk mitigation tactics and strategies
  * Experience with OSINT, OSINT related tools, platforms, and services
• Highly proficient in all Microsoft Office applications and able to effectively utilize multiple systems and applications
• Demonstrated problem solving, confidence and decision-making ability to manage shifting priorities, demands and timelines in a fast-paced environment
• Ability to prioritize workload based on urgency; able to delegate time sensitive tasks and communicate to a range of audiences including to executive management

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1375848