office receptionist

Solex Immigration Inc.; Brampton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. This role involves engaging with clients, managing appointments, and performing essential clerical tasks to ensure smooth operations. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to handle various administrative duties. This position offers a supportive environment where you can grow your skills and contribute to a dynamic team dedicated to providing exceptional service. If you are passionate about helping others and thrive in a busy setting, this opportunity is perfect for you.

Benefits

Free parking available

Parking available

Qualifications

• 1-2 years of experience in customer service roles.
• Strong clerical and communication skills required.

Responsibilities

• Greet customers and direct them to appropriate service areas.
• Schedule appointments and handle clerical duties like filing.
• Process payments and manage billing inquiries.

Skills

Customer Service

Clerical Skills

Communication

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
  
  

Benefits

Other benefits

• Free parking available
• Parking available