Bilingual Receptionist

Marberg Staffing; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading not-for-profit community services client in downtown Toronto is seeking a Bilingual Receptionist. This temporary position requires strong interpersonal skills, proficiency in both English and French, and the ability to manage a busy front desk. The role involves facilitating communication, managing a switchboard, and ensuring a welcoming reception area. Ideal candidates will have a high school diploma and relevant experience, and must be legally entitled to work in Canada. This is a great opportunity to contribute to community services while developing your administrative skills.

Qualifications

• 3+ years experience as a Receptionist handling a busy front desk.
• Proficient English communication skills, verbal fluency in French preferred.

Responsibilities

• Facilitate communication in a high volume reception area.
• Manage switchboard operations and direct calls.
• Coordinate meeting room bookings and maintain reception area.

Skills

Bilingual French-English

Interpersonal Skills

Attention to Detail

Data Entry Skills

Education

Highschool Diploma

Tools

MSOffice

Job description

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Base pay range

CA$30.90/hr - CA$30.90/hr

Direct message the job poster from Marberg Staffing

Recruitment Consultant at Marberg Staffing Ltd.

Bilingual Receptionist for leading not-for-profit community services client, downtown Toronto office.

Job Type: Temporary.

Initial Term: June 2, 2025 to August 15, 2025, with possibility of additional extension.

Compensation: $30.90 per hour.

Regular Work Hours: From 9 am to 5 pm not including 1 hour unpaid lunch break, Monday to Friday (35.0 work hours per week).

Work Location: 100% onsite at client's downtown Toronto office, near TTC station.

Responsibilities Summary:

Provide courteous and efficient facilitation of staff and visitors to an active, high volume, reception area; expedite steady flow of internal and external communication, such as visitors, clients, staff, messengers and delivery services, and provide coverage to central switchboard on a rotational basis. Ability to work in both French and English is preferred.

Reception Desk

• Receive and greet clients and visitors and monitor movement of same by maintaining a reception register.
• Coordinate vehicle bookings and equipment, and cleaning and maintenance of same.
• Assist with booking and tracking courier package deliveries.
• Coordinate and monitor meeting room bookings, and assists in review and inspection of meeting rooms and reception area to ensure they are tidy and well organized.
• Dispense and track cheques, food vouchers and other items for pick up at reception desk.
• Maintain bulletin boards, display cabinets and feedback box, as directed.

Switchboard

• Receive; screen and direct all calls, both external and internal, using a telephone console.
• Close switchboard at the end of regular business hours.
• Inform IT Department of changes to staff extensions and information, and report telephone problems for necessary actions.
• Redirect employment applications to online application system.
• Additional Reception desk and Switchboard responsibilities as required.

Qualifications:

Education: Highschool diploma and relevant work experience.

Preferred Work Experience: At least 3+ years of experience as a Receptionist, handling a busy front desk and central switchboard.

Preferred Sector Experience: Community services agency, medical office, front-line service desk, or equivalent work experience preferred.

Technical and Language Skills Requirements:

• Proficiency with MSOffice applications, including Word, Excel, Outlook (will be tested).
• Strong data entry skills and attention to detail (will be tested).
• Proficient English communication skills, both written and verbal, including satisfactory business writing skills and professional telephone manners. Written English may be tested.
• Verbal fluency in French preferred. All candidates presented as Bilingual French-English must complete a satisfactory online French fluency evaluation.

Task -Based Qualifications and Additional Attributes:

• Pleasant and courteous, with strong interpersonal skills and ability to work cooperatively with a diverse range of staff and clients.
• Ability to work under pressure, handling a high volume front desk and busy phone line. Proficient de-escalation skills.
• Ability to work flexibly and handle various business assignments according to service needs.
• Punctual, responsible, and reliable. Demonstrated record of professional conduct and character.
• Focused and able to work effectively with minimal direction and supervision, to prioritize tasks effectively, and to manage volume targets and due dates.
• Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
• Superior attention to detail, and organized, methodical approach to completion of tasks.
• Demonstrated successful experience of prioritizing work, making decisions and communicating with others within a values framework of respect, equity, anti-racism, diversity and inclusivity.

Additional Requirements:

• Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
• Ability to work 100% onsite, abiding by organization health and safety policies
• Ability to declare personal Non-Conflict of Interest in execution of assignment responsibilities.
• Provision of certification of AODA and OHSA online training course completion prior to assignment start.
• Satisfactory Background Checks, Technical Skills Evaluations, and Employment References.

Application Notes:

Recommended Application Date: We kindly request that you submit your resume as soon as possible, as our client will not accept applications after May 20, 2025. Qualified applications may be contacted same day as date of application.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.

Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to https://marberg.com/career-portal for the most current information including salary range.

Please note that for this position, Marberg Staffing only accepts applications through Indeed.ca, LinkedIn and marberg.com.

Candidates are only contacted via official phone call, email, or LinkedIn message from Marberg Staffing. Please disregard any initial contact through other mediums such as text message.

Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians. Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative

• Industries

  Non-profit Organizations and Office Administration

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