Business Development Representative

TouchBistro; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

TouchBistro is seeking a Business Development Representative in Toronto to connect with restaurant owners and drive sales growth. The role involves high-volume outreach, building relationships, and requires strong communication skills. Join a vibrant team dedicated to supporting restaurateurs with innovative solutions.

Benefits

Generous Time Off Program

Health, Dental, and Vision Benefits

Flexible Health and Wellness Plan

Parental Leave & top up

Employee Assistance Program

Professional Development

Volunteer Program

Monthly Lunches

Qualifications

• Experience in sales, restaurant industry, or call centre.
• Excellent written and verbal communication skills.
• Natural relationship builder, resilient and driven.

Responsibilities

• Reach out to restaurant owners via cold calls, emails, and texts.
• Qualify leads and build strong initial relationships.
• Organize and prioritize lead pipeline for efficiency.

Skills

Communication

Relationship Building

Resilience

Sales Experience

Job description

TouchBistro is looking for aBusiness Development Representative to join our high-performing Sales team in Toronto! Reporting to the Senior Manager, Sales & Business Development, you’ll be on the front lines of our growth—connecting with restaurant owners and operators to introduce them to TouchBistro. Your day will be filled with cold outreach (calls, emails, texts) and building meaningful relationships that drive pipeline and impact.

Joining TouchBistro as a Business Development Representative means we’re invested in your growth from day one. You’ll kick off your journey with our Sales Bootcamp and continue developing through weekly 1:1s and hands-on coaching from leadership. We reward hard work—top performers will have the opportunity to grow quickly within the Sales org.

Your Day-to-Day

• Reach out to restaurant owners via high-volume cold calls, emails, texts, and social media
• Qualify inbound and outbound leads and build strong initial relationships
• Organize and prioritize your lead pipeline for maximum daily efficiency
• Communicate the value of our platform clearly and confidently
• Stay informed on restaurant tech trends and competitive landscape
• Keep activities accurately logged in Salesforce
• Work collaboratively with your team to deliver an exceptional customer experience

All About You

Must Haves:

• Experience in sales, the restaurant industry, or a call centre environment
• A natural relationship builder—able to earn trust and connect quickly
• Resilient, driven, and able to bounce back from rejection
• Excellent communication skills—written and verbal
• Passionate about learning, growth, and continuous self-improvement
• Comfortable working in a hybrid environment (3x/week in our Toronto office)

Nice to Haves:

• Prior experience in high-volume sales and/or cold calling
• Proven ability to self-generate leads and own your pipeline

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks:

• Generous Time Off Program
• Health, Dental, and Vision Benefits
• Flexible Health and Wellness Plan
• Parental Leave & top up
• Employee Assistance Program
• Professional Development
• Volunteer Program
• Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and w e know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.