Business Development Representative

Emplifi; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading company in customer engagement technology is seeking a Business Development Representative to drive new business opportunities. This entry-level role involves high activity in cold calling and utilizing online tools, with a focus on client engagement and collaboration with sales teams. The position offers a dynamic, flexible work environment with a commitment to professional development and inclusivity.

Benefits

Unlimited PTO

Family leave

Flexible hours

Insurance

Community days

Qualifications

• Previous client-facing experience, preferably in B2B sales or telesales.
• Native English proficiency; additional languages are a plus.
• Ability to thrive in a fast-paced environment and meet performance goals.

Responsibilities

• Identify and contact decision-makers to generate new business opportunities.
• Support lead generation through inbound and outbound outreach.
• Collaborate with Account Executives and marketing to meet targets.

Skills

Persistence

Self-motivation

Creativity

Research skills

Technical aptitude for CRM tools

Job description

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About Emplifi
Emplifi's unified customer engagement platform empowers over 20,000 leading brands to revolutionize digital and social customer experience. It offers comprehensive social media marketing, social commerce, care, unified analytics, and AI, fueling growth, customer satisfaction, product sales, and brand loyalty.

About the Sales Team
Our global sales team supports clients of all sizes across various industries, working with partners and brands worldwide. Join an international team from Sydney to Sao Paulo, New York to Singapore, dedicated to your professional growth as a social media and customer experience expert.

This position is remote within North America.

Job Summary
Success in this role requires persistence, self-motivation, creativity, and strong research skills. The role involves high activity levels in cold calling and online tools like LinkedIn and Vidyard. Knowledge of social marketing and customer experience tools is beneficial.

What You'll Do

1. Identify and contact decision-makers to generate new business opportunities, conducting needs assessments.
2. Support lead generation through inbound and outbound outreach via phone, web, email, events, and mail campaigns.
3. Collaborate with Account Executives and marketing to meet targets, develop communication plans, and facilitate product demonstrations.
4. Present Emplifi's value proposition to schedule online demos and meetings.

What You'll Bring

• Previous client-facing experience, preferably in B2B sales or telesales.
• Native English proficiency; additional languages are a plus.
• Ability to thrive in a fast-paced environment and meet performance goals.
• Interest in social and brand marketing.
• Technical aptitude for CRM tools.
• Ability to handle objections effectively.

What We Offer

• Dynamic, international, and growing environment.
• Opportunity to work with top global brands in CX technology.
• Flexible, agile culture supporting professional development.
• Unlimited PTO, family leave, flexible hours, insurance, community days, and more.

We are committed to accessibility and inclusion. For accommodations, contact [e-mail].

Emplifi values diversity and inclusivity, welcoming applicants of all backgrounds and identities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Software Development

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