Restaurant Manager

A&W Restaurants Inc; Victoria; On-site; CAD 46,000 - 63,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead operations at a bustling food court location. This role offers an exciting opportunity to manage a motivated team, ensuring high-quality service and adherence to operational standards. You will balance key goals of quality, speed, and cost control while fostering a positive work environment. With a focus on team development and customer satisfaction, this role is perfect for someone passionate about the food industry and eager to make a significant impact in their community.

Benefits

Medical / Dental Benefits

Assigned Parking Spot

Group RRSP

Qualifications

• 3 years of experience in the food industry with supervisory experience.
• Strong leadership and interpersonal skills essential for team development.

Responsibilities

• Manage all aspects of restaurant operations, ensuring quality and profitability.
• Recruit, train, and develop staff while maintaining A&W standards.

Skills

Interpersonal Skills

Leadership

Accounting

Restaurant Operating Systems

Education

Secondary School Certificate or equivalent

Tools

Windows 10

Microsoft Office

Job description

A&W Restaurants in Victoria, BC, (Island Burgers Inc.) is seeking a Restaurant Manager to start immediately at our Bay Centre Food Court location. (#432 1150 Douglas Street)

Total Potential Compensation : $62,555 annual / Base Salary : $46,500 annual

Benefits which include an extensive single or family Medical / Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, VisionCare, Basic and Optional Life, AD&D, along with an optional Group RRSP. Assigned parking spot in neighbouring parkade.

The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Education : Secondary School Certificate or equivalent

Experience : 3 years of experience in food industry. Supervisory / Management exp. is an asset.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.

RESPONSIBILITIES

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.
• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Documents critical incidents and reports them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
• Has knowledge of HR policies and makes sure they are enforced.
• Completes daily, weekly, and period accounting administration.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.
• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is to standard.

QUALIFICATIONS

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

• Acceptable oral and written business communication skills
• Competency in Windows 10 and Microsoft Office applications, including Word, Excel, and Outlook
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES

• Standing and walking for extended periods
• Some heavy lifting

Posted : May1, 2024

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