Territory Business Development Account Manager (Canada)

L&H Industrial, Inc.; Alberta; On-site; CAD 60,000 - 100,000; Full time

Job summary

Ein etabliertes Unternehmen in der Industrie sucht einen engagierten Account Manager, der als Hauptansprechpartner für Kunden agiert und neue Geschäftsmöglichkeiten im Öl-Sand-Bereich fördert. In dieser spannenden Rolle sind Sie verantwortlich für die Umsetzung strategischer Pläne, die Verwaltung von Kundenbeziehungen und die Unterstützung interner Teams. Sie bringen Ihre Kommunikations- und Problemlösungsfähigkeiten ein, um das Wachstum des Unternehmens zu unterstützen und gleichzeitig die Sicherheit und Zufriedenheit der Kunden zu gewährleisten. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Firmenfahrzeug

Laptop

Erweiterte Gesundheitsleistungen

Zahnversicherung

Lebensversicherung

Kritische Erkrankung Versicherung

EAP

LTD

Qualifications

• Mindestens 3 Jahre Erfahrung im kundenorientierten Vertrieb oder technischen Support.
• Kenntnisse über feststehende und mobile Bergbaumaschinen.

Responsibilities

• Entwicklung und Umsetzung strategischer Pläne zur Kundengewinnung.
• Verwaltung aller Vertriebs- und Kundenmanagementaufgaben für regionale Kunden.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Kundenservice-Orientierung

Mechanisches Verständnis

MS Office Kenntnisse

Education

Zertifikate: OSSA CSTS / BSO

Tools

Präzisionsmessgeräte

Job description

This position will serve as the primary point of contact for all areas of account management for our customers in the region, as well as fostering growth through developing new business with new customers and expanded product line offerings. The role will also involve effective communication and collaboration with local technical support staff, as well as corporate engineering, coordination, and manufacturing departments, to support our customers and internal sales efforts throughout the region. This position reports directly to the L&H Canada General Manager.

Key Responsibilities

1. Conduct all activities with a strong commitment to the safety of employees and customers.
2. Develop, implement, and execute strategic plans to acquire and grow new customers in the Oil Sands region.
3. Manage all sales and account management duties for regional customers, including providing direct sales and support (remote and onsite), building customer relationships, liaising with internal departments, managing budgets, negotiating contracts, and overseeing component audits and inspections.
4. Support field service personnel in planning and executing onsite service work.
5. Assist in the development and enhancement of products based on field performance and customer feedback.
6. Support engineering and marketing efforts for product development, proposals, and regional customer engagement.
7. Manage local spare parts inventory through regular audits.

Required Skills & Knowledge

• Strong commitment to safety and company values.
• Excellent communication and interpersonal skills.
• Organizational and problem-solving abilities.
• Customer service orientation.
• Ability to work independently and as part of a team.
• Mechanical aptitude and willingness to learn technical support.
• Understanding of heavy industrial services, including welding, machining, and mechanics.
• Proficiency in MS Office applications.
• Ability to use precision measurement equipment for audits and reverse engineering.

Experience & Requirements

• Minimum of 3 years in a customer-facing sales, technical support, customer service, or marketing role.
• Experience with fixed and mobile mining equipment.
• Preferred certifications: OSSA CSTS / BSO and others.

Benefits

• Competitive salary with commission.
• Company vehicle and laptop.
• Extended health, dental, vision, life insurance, critical illness, EAP, and LTD.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.