Dynamic Dining Room Supervisor – Hotel and Spa

Vintage Hotels; Caledon; On-site; CAD 42,000 - 56,000; Full time

Job summary

Millcroft Inn & Spa in Alton, Ontario, seeks a Dining Room Supervisor to lead our dining team and deliver exceptional guest experiences. This role requires a full-time commitment with availability in the evenings and weekends, working with a tenured team to maintain high standards of service and hospitality.

You will supervise setup, monitor staff, uphold SOPs, manage guest interactions, and ensure proper inventory, equipment, and monetary transactions are handled efficiently.

Qualifications

• Hotel and Restaurant Manager Course completed.
• Excellent written and oral communication skills.
• Computer and monitory skills.
• Smart Serve certificate.
• Ability to recognize and respect confidentiality.

Responsibilities

• Carry out standards and procedures.
• Monitor staff arrival and departure.
• Supervise dining room setup and opening/closing duties.
• Resolve guest and team member complaints.
• Maintain extensive Food and Wine knowledge.
• Ensure equipment is used, stored, cleaned and inventory is prepared.
• Handle monetary transactions during shifts.
• Assist with inventory control and stock monitoring.

Skills

Communication skills

Computer and monitory skills

Confidentiality awareness

Education

Hotel and Restaurant Manager Course

Smart Serve certificate

Job description

Millcroft Inn & Spa in Alton, Ontario, seeks a Dining Room Supervisor to lead our dining team and deliver exceptional guest experiences. This role requires a full-time commitment with availability in the evenings and weekends, working with a tenured team to maintain high standards of service and hospitality.

You will supervise setup, monitor staff, uphold SOPs, manage guest interactions, and ensure proper inventory, equipment, and monetary transactions are handled efficiently.