DINING ROOM SUPERVISOR

Vintage Hotels; Caledon; On-site; CAD 42,000 - 56,000; Full time

Job summary

Millcroft Inn & Spa in Alton, Ontario, seeks a Dining Room Supervisor to lead our dining team and deliver exceptional guest experiences. This role requires a full-time commitment with availability in the evenings and weekends, working with a tenured team to maintain high standards of service and hospitality.

You will supervise setup, monitor staff, uphold SOPs, manage guest interactions, and ensure proper inventory, equipment, and monetary transactions are handled efficiently.

Qualifications

• Hotel and Restaurant Manager Course completed.
• Excellent written and oral communication skills.
• Computer and monitory skills.
• Smart Serve certificate.
• Ability to recognize and respect confidentiality.

Responsibilities

• Carry out standards and procedures.
• Monitor staff arrival and departure.
• Supervise dining room setup and opening/closing duties.
• Resolve guest and team member complaints.
• Maintain extensive Food and Wine knowledge.
• Ensure equipment is used, stored, cleaned and inventory is prepared.
• Handle monetary transactions during shifts.
• Assist with inventory control and stock monitoring.

Skills

Communication skills

Computer and monitory skills

Confidentiality awareness

Education

Hotel and Restaurant Manager Course

Smart Serve certificate

Job description

Millcroft Inn & Spa is currently seeking a Dining Room Supervisor to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. Job Title: Dining Room Supervisor Location: 55 John St, Alton, ON L7K 0C4 Property: Millcroft Inn & Spa This posting is for an existing within Lais Hotel Properties Limited.

Our Dining Room Team is instrumental in our success by helping to create special and lasting memories for our Guests.

In overseeing our Dining Room Team, you will enjoy working in a fast paced, Team oriented environment. Your passion for Guest service and flawless attention to detail will combine to produce a seamless event with personalized attention.

Please note this position requires full-time open availability including evening & weekends

Duties and Responsibilities:

• Carry out standards and procedures
• Monitor staff arrival & departure
• Supervise D.R. setup
• All opening and closing duties
• Ability to resolve guest and team member complaints
• Extensive Food and Wine Knowledge
• To ensure all opening and closing procedures are carried out in accordance with the Standard Operating Procedures.
• Having a thorough knowledge of Lais Hotel Properties’ products and services.
• To ensure all equipment in the department is correctly used, maintained and properly stored and is always kept clean, that inventory preparation is carried out and ensuring department is running efficiently.
• To be responsible for any monetary transactions during shift.
• All other duties as assigned.
• Inspection of Dining Room
• Knowledge of daily specials
• Monitor stock on daily bases
• Assist with inventory control

Professional Requirements:

• Hotel and Restaurant Manager Course
• Communication skills written and oral
• Computer and monitory skills
• Able to recognize and respect customer and team member confidentiality
• Smart serve certificate

Personal Attributes:

• Exceptional high standard of hygiene
• Professional attitude, flexible, dependable, team player
• Must be honest

Physical Requirements:

• Prioritize demands of Team Members, other departments and supervisors to meet all objectives.
• Balance demands of Team members in terms of hours worked versus shift priority and gratuity distribution.

Questions, quoting the job title and location, may be directed to [e-mail]

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.