Dispatcher

rcmtransport; Red Deer; On-site; CAD 65,000 - 79,000; Full time

Benefits offered by this job

Health Spending Account

Comprehensive benefits

Job summary

RCM Transport Ltd is seeking a Dispatcher to join our Red Deer, AB oilfield services team. This full‑time role emphasizes communication, organization, and proactive coordination of jobs, drivers, and contractors.

You will manage field invoices and data entry while maintaining safety and efficiency in daily operations. Join a family‑owned company that values safety and reliability, with an on‑call 24/7 rotation, weekend/holiday coverage, and a comprehensive benefits program including a Health

Qualifications

• Must communicate effectively with employees, customers, contractors and suppliers.
• Strong organizational and administrative skills are essential.
• Ability to learn and adapt to various software suites.
• Available to be on call 24hrs per day during scheduled on-call days.
• Willing to work weekends and holidays as needed.
• Previous admin experience is highly valuable.
• Oilfield or dispatch experience is an asset but not required.
• Must reside in Red Deer or Red Deer Area.

Responsibilities

• Fielding customer calls and requests, and building strong relationships with customers, co-workers and contractors.
• Planning, coordinating, overseeing and invoicing jobs.
• Communicating job details to drivers/subcontractors and working with operations management to maximize efficiency.
• Accurate data entry and field invoicing.
• Day-to-day monitoring of drivers log books/ELD system to ensure regulatory compliance.
• Monitoring driver paperwork and safety violations on a daily basis.

Skills

Communication skills

Organizational skills

Administrative skills

On-call availability

Customer service

Adaptability to software

Education

Class 5 Licence

Tools

Various software suites

Job description

RCM Transport Ltd is an oilfield fluid services company, based in Red Deer, Rocky, and Drumheller. Founded in 1994, RCM has since built a reputation for service, efficiency and above all, safety. Family owned and operated and looking for experienced team players!

Location:

Red Deer, AB (Gasoline Alley)

Position:

Dispatcher

Description:

This is an exciting, high-energy role and we are looking for candidates that can bring the enthusiasm, positivity, and the attention to detail required to be successful.

Responsibilities will include, but are not limited to:

• Fielding customer calls and requests, and building strong positive relationships with customers, co-workers and contractors.
• Planning, coordinating, overseeing and invoicing jobs.
• Communicating job details to drivers/subcontractors and working with operations management to drive equipment utilization, maximizing efficiency and mitigating risks.
• Accurately and quickly sorting incoming paperwork, completing field invoices, as well as important data entry.
• Day-to-day monitoring of drivers log books/ELD system in accordance with Federal Commercial Drivers Hours of Service regulations.
• Day-to-day monitoring of driver paperwork and safety violations.

Schedule:

Full time, 10 days on, 4 days off. Alternating on-call schedule with one other Dispatcher. 24 hours availability required when on-call.

Wage:

Salary position, starting at $72,000 per year based on experience. Comprehensive benefits program, including Health Spending Account.

We Provide:

Relevant safety, hours of service and job specific training. PPE as required.

Qualifications/Requirements:

• Must be able to effectively communicate in person and via phone, email and instant messenger with employees, customers, contractors and suppliers.
• Organizational skills and administrative skills are very important.
• Must demonstrate ability to learn and adapt to various software suites.
• Available to be on call 24hrs per day during scheduled on-call days.
• Available to work weekends and holidays as needed.
• Previous admin experience is highly valuable.
• Previous oilfield or dispatch experience an asset but not needed.
• Minimum Class 5 Licence
• Must live in Red Deer or Red Deer Area

For more information about our company, visit us online at www.rcmtransport.ca.