Dispatcher

Canada Cartage; Calgary; On-site; CAD 61,000 - 70,000; Full time

Job summary

CommerceLink Logistics, a division of Canada Cartage, is seeking a dedicated Dispatcher on a fixed term contract based in Calgary. You will coordinate shipments, communicate with drivers and clients, and manage schedules to ensure timely deliveries.

Ideal candidates will have dispatch or logistics experience, familiarity with transportation management systems, and strong data-entry skills. The role emphasizes accuracy, safety, and professional communication within our logistics team.

Qualifications

• Previous dispatch or transportation coordination experience.
• Proficient with TMW, Microsoft Word/Excel/PowerPoint and Outlook.

Responsibilities

• Coordinate and schedule shipments to ensure timely delivery of goods.
• Communicate with drivers, clients, and stakeholders to provide updates and resolve issues.
• Plan and schedule drivers to align with volumes and service expectations across shifts.
• Use transportation management systems to track shipments and manage logistics operations.
• Perform accurate data entry to maintain up-to-date shipment and inventory records.
• Monitor freight movements and address delays or discrepancies promptly.
• Collaborate with dispatchers and management to optimize routes and staffing.

Skills

Communication skills

Data entry

Problem-solving

Organization

Tools

TMW

Microsoft Office

Excel

Job description

Company: CommerceLink Logistics, a Division of Canada Cartage

Starting Locations:

Calgary, AB

Job Type

Fixed term contract

Contract length

12 months

About CommerceLink Logistics

CommerceLink Logistics, a division of Canada Cartage, is a growing transportation and logistics provider committed to reliability, safety, and customer satisfaction. We provide dependable freight transportation services while supporting our drivers with strong operational backing and a commitment to safety and professionalism.

Position Summary

We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating the transportation and logistics operations, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. If you have experience in shipping and receiving, freight management, or supply chain logistics, we encourage you to apply.

Key Responsibilities

• Coordinate and schedule shipments to ensure timely delivery of goods.
• Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
• Plans and schedules for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.
• Utilize transportation management systems to track shipments and manage logistics operations.
• Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.
• Monitor freight movements and address any delays or discrepancies promptly.
• Collaborate with other dispatchers and management team
• Maintain a high level of phone etiquette when interacting with clients and team members.
• Compiles data on incidents and accidents, distributes and communications with appropriate personnel.
• Assist in the shipping and receiving processes as needed.
• Follow all CommerceLink Logistics policies, procedures, and safety standards

Qualifications

• Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
• Computer skills, TMW experience, Microsoft programs, Word, Excel, Power Point, Outlook.

Skills & Competencies

• Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc. (would be an asset).
• Strong communication and problem-solving skills.
• Proficient in using trucking software for data entry and shipment tracking.
• Strong communication skills with the ability to effectively convey information over the phone, including written (reports) Emails.
• Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.
• Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
• Knowledge of transportation management systems is preferred but not mandatory.
• Intermediate keyboarding skills using a PC and knowledge of email, word processing and Excel spreadsheet experience.

Compensation

Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination!

Pay

$30.50 per hour

Expected hours

30-40 per week

Schedule

• 8-hour shift
• Morning/Afternoon/Night shift
• Weekends

Additional Requirements

• Criminal background check
• Must be legally authorized to work in Canada

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