Dispatcher

Team Global Express; Hamilton; On-site; CAD 44,000 - 60,000; Full time

Benefits offered by this job

Career progression

Long-term employment

Trans-Tasman opportunities

HSE commitment

Job summary

Team Global Express NZ in Hamilton is seeking a Dispatcher to join our busy branch. You will work with drivers and customers to coordinate daily transport activities and ensure freight is delivered safely and on time.

The role requires 2+ years in transport/logistics, knowledge of costing, and a proactive attitude to health and safety. A forklift license is preferred; you will help improve KPI performance and fleet utilisation.

Qualifications

• 2+ years of experience in transport/logistics.
• Knowledge of operational costing and budgeting.
• Proven ability to lead Health and Safety.
• Knowledge of Dangerous Goods and Transport law is beneficial.
• Geographical knowledge of the Central North Island.

Responsibilities

• Oversee compliance with fleet presentation requirements.
• Resolve internal and external customer issues and raise satisfaction.
• Assist with continuous improvement of KPIs.
• Ensure health and safety requirements are met.
• Allocate and manage fleet effectively.
• Communicate with customers to coordinate operations.
• Manage fleet, drivers and dispatch activities.
• Prepare administration and KPI reporting.
• Assist with KPI improvement initiatives.

Skills

Transport/logistics experience

Health and Safety leadership

Customer communication

Geographical knowledge central North I

Tools

Forklift license

Job description

Connecting people and communities| Driving eCommerce | Moving New Zealand

Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill.

Due to continued growth, we have an exciting opportunity for a dispatcher to join our Hamilton branch.

Hours: Monday – Friday 9.30am – 6.00pm

About The Role - Mō Te Tūranga

As a Dispatcher, you'll work closely with drivers, customers and operational teams to coordinate daily transport activities, respond to changing priorities and ensure freight is delivered safely and efficiently. This is a fast-paced role where strong communication, attention to detail and the ability to juggle competing priorities are key to success.

What You’ll Do

• Oversee compliance & fleet presentation requirements.
• Resolve any internal & external customer issues and increase satisfaction levels.
• Assist with continuous improvement of KPIs
• Ensure compliance with all health and safety requirements.
• Efficiently use and allocate fleet.
• Engage in effective communication with customers.
• Manage fleet, drivers, and dispatching.
• Administration, monitoring, and Key Performance Indicator (KPI) reporting
• Assist with continuous improvement of KPIs.

What will you bring? – Ōu Pūkenga?

• A minimum of 2+ years’ experience in the transport/logistics industry
• Knowledge of operational costing
• Proven ability in leading Health and Safety
• Forklift license including OSH – preferred but not required
• Knowledge of Dangerous Goods practice and procedure.
• Knowledge of relevant legislation, codes of practice and Transport law
• Geographical Knowledge of the Central North Island.

Your Benefits - Ō Painga

• A place where we put our people first with priority to promote from within.
• Career progression opportunities and long-term employment.
• Be part of a multinational business with opportunities across the Trans-Tasman
• A national commitment to attaining the highest standards in HSE through best practise.

Team Global Express is an Alcohol and Drug Free Workplace.

Applicants must be eligible to work in NZ effective immediately.

Please note we will only communicate with candidates via approved recruitment channels.