Dispatcher

DeVry Greenhouses; Chilliwack; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Extended health and dental benefits

RRSP matching program

Vacation pay

Hourly compensation $30 - $36 per hour

Job summary

DeVry Greenhouses is seeking a proactive Dispatcher to join our Logistics team in Chilliwack, BC. You will oversee daily transportation activities, direct drivers, and serve as the primary link between drivers, operations, customers, and supporting departments.

The successful candidate will adapt plans under pressure, build positive relationships, and contribute to operational excellence with a focus on safety and continuous improvement.

Qualifications

• Three to five years in transportation dispatching, fleet coordination, logistics, or similar leadership.
• Strong understanding of routing, scheduling, fleet utilization, and driver coordination.
• Experience coordinating drivers, equipment, and resources in fast-paced environments.
• Knowledge of route optimization, overtime control, fleet productivity, operational efficiency, and cost management.
• Experience assisting with hiring, onboarding, training, coaching, or performance management is a plus.
• Strong analytical skills to review data, identify trends, and support decisions.
• Excellent communication, organization, time-management, and relationship-building skills.
• Ability to prioritize competing demands, maintain detail orientation, and make sound decisions under pressure.

Responsibilities

• Plan and coordinate daily transportation operations, including driver schedules, load assignments, appointments, and resource allocation.
• Ensure deliveries, pickups, product movements, intercompany transfers, and other transportation requests are completed safely and on time.
• Respond to delays, reroutes, service disruptions, customer requests, severe weather, and other operational challenges.
• Provide day-to-day direction and support to drivers by communicating expectations, assigning work, resolving concerns, and reinforcing company standards.
• Build positive relationships with drivers through respectful communication, coaching, recognition, active listening, and consistent follow-through.
• Maintain clear communication with drivers, customers, internal departments, the Dispatch Assistant, and the Logistics Manager.
• Monitor fleet availability, equipment utilization, vehicle defects, and maintenance requirements.
• Work collaboratively with Fleet Maintenance to support equipment reliability and availability.
• Assist with driver recruitment, onboarding, training, workforce planning, development, and performance management.
• Support third-party carrier relationships and transportation asset administration.
• Forecast transportation requirements and align driver, fleet, and carrier capacity with business needs.
• Optimize routes, schedules, fleet utilization, and transportation resources to improve productivity, service, safety, and cost performance.
• Review operational results and identify opportunities to improve transportation processes and fleet effectiveness.
• Maintain driver qualifications, compliance records, and other required transportation documentation.
• Coordinate the operational response to incidents, accidents, emergencies, vehicle defects, and service interruptions.
• Promote a culture of safety, accountability, professionalism, and continuous improvement.

Skills

Analytical skills

Communication

Organization

Time management

Relationship-building

Calm under pressure

Decision-making

Problem solving

Job description

The Opportunity

Do you enjoy solving problems, coordinating moving parts, and keeping people informed in a fast-paced environment? DeVry Greenhouses is looking for a proactive, organized, and solutions-focused Dispatcher to join our Logistics team. The Dispatcher will oversee daily transportation activities, provide direction and support to drivers, and serve as the primary communication link between drivers, operations, customers, and supporting departments. The successful candidate will be comfortable making decisions under pressure, adjusting plans when challenges arise, and building positive working relationships across the organization.

The Opportunity

Do you enjoy solving problems, coordinating moving parts, and keeping people informed in a fast-paced environment? DeVry Greenhouses is looking for a proactive, organized, and solutions-focused Dispatcher to join our Logistics team. The Dispatcher will oversee daily transportation activities, provide direction and support to drivers, and serve as the primary communication link between drivers, operations, customers, and supporting departments. The successful candidate will be comfortable making decisions under pressure, adjusting plans when challenges arise, and building positive working relationships across the organization.

DeVry Overview

DeVry Greenhouses is a wholesale supplier of bedding plants and nursery trees. Working here means helping supply beautiful plants to customers and major retailers across North America.

At DeVry Greenhouses, we roll up our sleeves and work hard, especially during our busy spring season, while supporting one another and finding practical solutions along the way.

Our Logistics team plays an essential role in ensuring our products arrive safely, efficiently, and on time.

This is an opportunity to join a growing organization focused on operational excellence, customer service, teamwork, and Inspiring People to Grow.

Responsibilities

• Plan and coordinate daily transportation operations, including driver schedules, load assignments, appointments, and resource allocation.
• Ensure deliveries, pickups, product movements, intercompany transfers, and other transportation requests are completed safely and on time.
• Respond to delays, reroutes, service disruptions, customer requests, severe weather, and other operational challenges.
• Provide day-to-day direction and support to drivers by communicating expectations, assigning work, resolving concerns, and reinforcing company standards.
• Build positive relationships with drivers through respectful communication, coaching, recognition, active listening, and consistent follow-through.
• Maintain clear communication with drivers, customers, internal departments, the Dispatch Assistant, and the Logistics Manager.
• Monitor fleet availability, equipment utilization, vehicle defects, and maintenance requirements.
• Work collaboratively with Fleet Maintenance to support equipment reliability and availability.
• Assist with driver recruitment, onboarding, training, workforce planning, development, and performance management.
• Support third-party carrier relationships and transportation asset administration.
• Forecast transportation requirements and align driver, fleet, and carrier capacity with business needs.
• Optimize routes, schedules, fleet utilization, and transportation resources to improve productivity, service, safety, and cost performance.
• Review operational results and identify opportunities to improve transportation processes and fleet effectiveness.
• Maintain driver qualifications, compliance records, and other required transportation documentation.
• Coordinate the operational response to incidents, accidents, emergencies, vehicle defects, and service interruptions.
• Promote a culture of safety, accountability, professionalism, and continuous improvement.

Qualifications

• Minimum three to five years of experience in transportation dispatching, fleet coordination, logistics, or a related transportation leadership position.
• Strong understanding of transportation operations, routing, scheduling, fleet utilization, and driver coordination.
• Experience coordinating drivers, equipment, and transportation resources in a fast-paced and time-sensitive environment.
• Understanding of route optimization, overtime control, fleet productivity, operational efficiency, and transportation cost management.
• Experience assisting with employee hiring, onboarding, training, coaching, or performance management is considered an asset.
• Strong analytical skills with the ability to review operational information, identify trends, and support effective decision‑making.
• Excellent communication, organization, time‑management, and relationship‑building skills.
• Ability to prioritize competing demands, maintain attention to detail, and make sound decisions under pressure.
• Professional, adaptable, and calm when responding to service disruptions, emergencies, and unexpected operational challenges.

Total Rewards

• We offer a competitive compensation package based on education, experience, and demonstrated performance.
• Hourly compensation $30 - $36 per hour (based on experience)
• Extended health and dental benefits
• RRSP matching program and vacation pay

Job Type

• Full-time

Reports to

• Logistics Manager

Work Location

• Chilliwack, BC (In‑person) V2P 6H4