Dispatcher

Canada Cartage Group; Calgary; On-site; CAD 36,000 - 48,000; Full time

Job summary

CommerceLink Logistics, a division of Canada Cartage, is recruiting a Dispatcher in Calgary, AB. The role focuses on coordinating shipments, communicating with drivers and clients, and maintaining accurate data entry for freight movements.

The successful candidate will manage schedules, optimize staffing across shifts, and use transportation management systems to track shipments and resolve delays. A strong emphasis on professionalism and safety supports our service commitments.

Qualifications

• Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
• Strong communication and problem-solving skills.
• Proficient in using trucking software for data entry and shipment tracking.

Responsibilities

• Coordinate and schedule shipments to ensure timely delivery of goods.
• Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
• Plan and schedule drivers to ensure proper staffing across all shifts and loads.

Skills

Dispatcher experience

Communication skills

Data entry

Problem solving

Coordination

Tools

Trucking software

MS Office

Excel

Job description

Company: CommerceLink Logistics, a Division of Canada Cartage

Starting Locations: Calgary, AB

Job Type: Fixed term contract

About CommerceLink Logistics

CommerceLink Logistics, a division of Canada Cartage, is a growing transportation and logistics provider committed to reliability, safety, and customer satisfaction. We provide dependable freight transportation services while supporting our drivers with strong operational backing and a commitment to safety and professionalism.

Position Summary

We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating the transportation and logistics operations, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. If you have experience in shipping and receiving, freight management, or supply chain logistics, we encourage you to apply.

Key Responsibilities

Coordinate and schedule shipments to ensure timely delivery of goods.

Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.

Plans and schedules for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.

Utilize transportation management systems to track shipments and manage logistics operations.

Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.

Monitor freight movements and address any delays or discrepancies promptly.

Collaborate with other dispatchers and management team

Maintain a high level of phone etiquette when interacting with clients and team members.

Compiles data on incidents and accidents, distributes and communications with appropriate personnel.

Assist in the shipping and receiving processes as needed.

Follow all CommerceLink Logistics policies, procedures, and safety standards

Qualifications

Previous dispatch or transportation coordination experience (preferably in trucking/logistics).

Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc. (would be an asset).

Strong communication and problem-solving skills.

Proficient in using trucking software for data entry and shipment tracking.

Strong communication skills with the ability to effectively convey information over the phone, including written (reports) Emails.

Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.

Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

Knowledge of transportation management systems is preferred but not mandatory.

Intermediate keyboarding skills using a PC and knowledge of email, word processing and Excel spreadsheet experience.

Compensation

Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination!

Pay: $30.50 per hour

Expected hours: 30 - 40 per week

Schedule: 8-hour shift

Morning/Afternoon/Night shift

Additional Requirements

Criminal background check

Must be legally authorized to work in Canada