Dispatcher

Vertex Resource Group Ltd.; Alida; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Wages

Advancement Opportunities

Extended Health Benefits

Dental Coverage

Vision Care and Glasses Coverage

Disability Insurance

Life Insurance

Stable Employment

Employer-provided housing

Job summary

Vertex Resource Group Ltd. is seeking a full-time Dispatcher in Alida, SK. The role involves scheduling trucks and employees, communicating on transport matters, and ensuring safety and compliance in a fast-paced environment.

Ideal candidates have at least two years of Tank Trucks dispatching experience, strong TDG/HOS knowledge, and excellent communication skills. Housing is provided for non-local employees, with growth opportunities within the company.

Qualifications

• Minimum of two years’ relevant Tank Trucks dispatching experience.
• Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards.
• Demonstrated ability to work effectively within a team or independently across multiple areas.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Arrange schedules for trucks and employees.
• Regularly communicate with employees regarding all transport matters.
• Supervise employees during turnaround periods.
• Troubleshoot equipment problems and provide solutions to customers.
• Review and approve work tickets, logs, time sheets and days off for compliance.
• Assist Operations Manager with day-to-day branch operations and inquiries.
• Ensure customer and client satisfaction by exceeding expectations.
• Conduct business development with existing and new clients.

Skills

Tank Truck Dispatching

TDG Regulations

Communication Skills

Teamwork

High-Volume Workload

Job description

Overview

Vertex is currently accepting applications for a full-time, permanent Dispatcher located in Alida, SK. The successful candidate must have experience dispatching Tank Trucks to various clients on a day-to-day basis within the oil and gas industry. Responsibilities include setting employee and truck schedules, excellent people and communication skills, troubleshoot equipment problems and provide solutions to customer needs.

Position

Position Title: Dispatcher

Position Location: Alida, SK

Schedule: 7 days on, 7 days off

Employer-provided housing available at no cost for employees not local to the area

Benefits

• Competitive Wages
• Advancement Opportunities
• Extended Health Benefits
• Dental Coverage
• Vision Care and Glasses Coverage
• Disability Insurance
• Life Insurance
• Stable Employment

Candidate Qualifications

• Minimum of two years’ relevant Tank Trucks dispatching experience preferably in the fluid hauling management and/or trucking industry
• Strong knowledge of TDG regulations, HOS, weights and dimensions, permitting, load securement and OH&S standards
• Demonstrated ability to work effectively within a team or independently, across multiple functional areas, and with various professional disciplines
• Excellent written, verbal, and interpersonal communication skills
• Superior customer service and communication skills (written and verbal)
• Ability to manage a high volume and fast paced workload
• Must be able to make decisions calmly and efficiently in high stress environments
• Must be detail oriented and highly organized
• Must successfully complete a pre-employment drug and alcohol testing
• Minimum valid Class 5 driver’s license (clean 3-year abstract); Class 1 license would be an added advantage
• Valid WHMIS, H2S Alive, TDG, CSO and Construction Safety Training System (CSTS) or Petroleum Safety Training (PST) considered an asset

Responsibilities

• Arrange schedules for trucks and employees
• Regularly communicate with employees regarding all transport matters
• Ability to supervise employees during turnaround period
• Troubleshoot equipment problems and provide solutions to customers
• Review and approve work tickets, logs, time sheets and requested days off for compliance and accuracy
• Assist Operations Manager with the day-to-day operations of the branch, including project executions, general inquiries, asset utilization, personnel management/supervision and issues related to all service offerings
• Ensure customer and client satisfaction by exceeding customer expectations
• Conduct business development activities through building strong relationships with existing clients and new client development
• Assist Operations Manager to improve and sustain growth in the branch through personnel engagement, operational efficiencies, cost reductions, managing budgets and upgrades of equipment
• Other duties as assigned by the manager