Director of Change Management: AI-Driven Transformation

Thomson Reuters; Toronto; Hybrid; CAD 155,000 - 205,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work policy

Career development

Industry benefits

Culture & inclusion

Social impact

Real-world impact

Job summary

Thomson Reuters is seeking a Director of Change Management for a large-scale, multi-year commercial systems transformation. You will provide end-to-end oversight, align stakeholder groups, and partner with cross-functional teams to drive readiness, adoption, and program governance across platforms and legacy retirements.

The role emphasizes leadership, strategy, and continuous improvement, with a focus on driving business value and industry-leading change management practices within a global

Qualifications

• Bachelor's degree in Business Administration or related field.
• 10+ years leading change management for large-scale transformations, with 5+ years in leadership.
• Experience coordinating multiple programs in a matrixed global organization.
• Strong people leadership and stakeholder management skills.
• Proven ability to define adoption metrics and demonstrate value.

Responsibilities

• Develop change management strategies and plans for large-scale transformation.
• Define KPIs to measure adoption and business value.
• Create reusable change management templates for segments.
• Oversee cross-program change readiness and governance.
• Lead and mentor a team of change management professionals.
• Collaborate with senior leadership to integrate change activities into program plans.

Skills

Change management leadership

Stakeholder management

Executive communication

Leadership of teams

Governance & reporting

Education

Bachelor's degree in Business Administration/related

Advanced degree (MBA)

Tools

Salesforce

SAP

ERP migrations

Job description

Thomson Reuters is seeking a Director of Change Management for a large-scale, multi-year commercial systems transformation. You will provide end-to-end oversight, align stakeholder groups, and partner with cross-functional teams to drive readiness, adoption, and program governance across platforms and legacy retirements.

The role emphasizes leadership, strategy, and continuous improvement, with a focus on driving business value and industry-leading change management practices within a global