Senior Change Leader for AI & DevOps Transformation

RBC

Toronto

On-site

CAD 120,000 - 160,000

Full time

10 days ago

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Benefits offered by this job

Bonuses and flexible benefits
Stock where applicable
Coaching and development opportunities

Job summary

RBC is seeking a Lead Change Management Specialist in Toronto to own enterprise change delivery for DevOps & EA initiatives, AI adoption telemetry, agentic readiness, and the AI champion network. This senior individual contributor role operates with independence and partners with PMO, Finance and Platform Integration to drive a complex technology transformation.

The incumbent will lead change strategy across enterprise AI-enabled software delivery, align readiness gates, and ensure measurable

Qualifications

  • 5+ years of change management experience in technology or financial services.
  • Ability to deliver change independently with governance
  • Experience embedding change management into agile/iterative delivery
  • Strong data literacy to interpret adoption signals and quantify impact
  • Executive-ready communication skills for VP-level forums

Responsibilities

  • Own end-to-end change delivery for DevOps & EA initiatives
  • Conduct change readiness assessments before major go-lives
  • Plan readiness activities into delivery schedules from day one
  • Track adoption friction, act on signals within 10 business days
  • Escalate readiness gaps that risk delivery or finances
  • Manage AI adoption telemetry and productivity capacity reporting
  • Partner with HR, Talent, and Corporate Communications on people change components

Skills

Change management
Stakeholder management
Data literacy
Executive communication
Agile delivery

Job description

RBC is seeking a Lead Change Management Specialist in Toronto to own enterprise change delivery for DevOps & EA initiatives, AI adoption telemetry, agentic readiness, and the AI champion network. This senior individual contributor role operates with independence and partners with PMO, Finance and Platform Integration to drive a complex technology transformation.

The incumbent will lead change strategy across enterprise AI-enabled software delivery, align readiness gates, and ensure measurable

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