Director, Marketed Services - Regular Full-Time

Sunnybrook Health Sciences Centre; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading healthcare institution in Toronto is seeking a Director of Marketed Services to lead growth initiatives across diverse clinical services and oversee operations across multiple campuses. The ideal candidate will have a Master’s degree and over 5 years of management experience in healthcare. This senior role offers a competitive opportunity to drive strategic partnerships and deliver exceptional patient care while managing a budget of approximately $20 million.

Qualifications

• Registration with a professional College in Ontario is preferred.
• Minimum of 5 years management experience in healthcare program leadership.
• Proven track record in business development and revenue generation.

Responsibilities

• Lead initiatives to maximize clinical revenue streams.
• Champion organizational change to enhance program effectiveness.
• Promote outstanding patient care and operational excellence.

Skills

Leadership

Communication

Change management

Education

Master’s degree in Business or Health Administration

Job description

Overview

Are you a dynamic results-driven leader passionate about advancing healthcare programs and contributing to organizational sustainability? Sunnybrook is seeking a visionary Director of Marketed Services to spearhead growth across our revenue-generating programs and play a pivotal role in delivering exceptional patient care. Reporting directly to the Vice President of Corporate Strategy and Development, this senior leadership position oversees programs spanning three Sunnybrook campuses: Bayview, Holland Orthopaedic and Arthritic Centre, and St. Johns Rehab.

About the Role

As the Director you will craft and implement strategic forward-thinking plans in a rapidly evolving healthcare environment to drive growth and innovation across diverse clinical services including assessments, surgical services, rehabilitation, treatment, and custom device manufacturing. Leading a talented team of management professionals you will foster strategic partnerships, manage multi-million-dollar budgets, and cultivate a culture grounded in clinical excellence, education, and research.

Responsibilities

• Revenue Growth: Lead initiatives to maximize clinical revenue streams beyond Ministry funding.
• Change Leadership: Champion organizational change to enhance efficiency, adaptability, and program effectiveness.
• Patient-Centered Excellence: Promote an environment focused on outstanding patient care and operational excellence.
• Resource Optimization: Ensure the optimal allocation of human and material resources within fiscal frameworks.
• Business Development & External Relations: Identify and pursue new opportunities, acting as Sunnybrook’s ambassador to key external funders.
• Risk & Opportunity Oversight: Provide strategic insight on departmental risks and growth opportunities at the Board level.
• Multi-Campus Leadership: Oversee operations and strategic growth across three hospital campuses.
• Competitive Strategy: Navigate and excel within a competitive healthcare marketplace through innovative business development.
• Stakeholder Engagement: Build consensus among diverse internal and external stakeholders to support shared goals.
• Regulatory Compliance: Maintain expert knowledge of relevant legislation and policies affecting healthcare delivery and funding.
• Leadership Scope: Oversee an operating budget of approximately $20 million and lead a leadership team responsible for approximately 80 staff, including licensed and contracted health professionals.

Qualifications

• Registration with a professional College in Ontario (Regulated Health Profession) is preferred.
• Master’s degree in Business, Health Administration, or a related field.
• Minimum of 5 years management experience in complex healthcare program leadership.
• Proven track record in business development and revenue generation within a hospital setting.
• Advanced skills in leadership, mentoring, change management, conflict resolution, and communication.
• In-depth knowledge of WSIB insurance legislation and third-party assessment and treatment practices.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.