Director, CIB Business Management & Employee Experience

Bnc; Calgary; On-site; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community initiatives involvement

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Director, Corporate & Investment Banking Business Management in Calgary. You will partner with CIB leadership to drive organizational effectiveness, employee engagement and workplace experience across the franchise.

You will translate priorities into coordinated actions, oversee governance and reporting, and lead a high‑performing team with a focus on disciplined execution and confidentiality.

Qualifications

• Bachelor’s degree required; advanced degree or professional designation is a plus.
• 8–10+ years of relevant professional experience, ideally in financial services or complex corporate environments.
• Demonstrated experience leading business management, employee experience or strategic people initiatives.
• 5+ years of people leadership, coaching, and change management experience.
• Proven ability to influence senior executives and multiple stakeholders without direct authority.
• Strong executive presence, judgment and discretion with handling confidential matters.
• Strong project and program management and ability to translate strategy into execution.
• Ability to manage multiple priorities in a high‑intensity environment with attention to detail.
• Excellent written and verbal communication skills for executive‑level communications.
• Analytical, problem‑solving mindset with comfort using data for decisions.
• Experience with technology-enabled process improvement and modern workplace tools.
• Bilingualism in French and English is an asset.

Responsibilities

• Act as strategic business management partner to CIB senior leadership and support organizational effectiveness initiatives.
• Lead development and execution of the CIB employee experience agenda with measurable outcomes.
• Own and coordinate CIB-wide people and business management initiatives including engagement and workplace programs.
• Partner with HR and CIB leadership on workforce priorities, onboarding and sensitive employee matters.
• Oversee and improve the executive and administrative support model and governance.
• Lead and develop a high‑performing team with coaching and succession planning.
• Identify opportunities to simplify and automate business processes leveraging data and technology.
• Establish governance, KPIs and reporting across employee engagement and service delivery.
• Lead cross‑functional projects across multiple offices ensuring consistent execution.
• Build trusted relationships across CIB and National Bank partners; resolve issues proactively.
• Represent CIB leadership on committees and enterprise initiatives.

Skills

Communication

Diversity & Inclusion

Driving Results

Emotional Intelligence

Teamwork

Accountability

Client-focused

Empathy

Initiative

Learning Agility

Resiliency

Humility

Education

Bachelor’s degree in Business Administration, Finance, Management, Human Resources, Communications

Job description

National Bank of Canada is seeking a Director, Corporate & Investment Banking Business Management in Calgary. You will partner with CIB leadership to drive organizational effectiveness, employee engagement and workplace experience across the franchise.

You will translate priorities into coordinated actions, oversee governance and reporting, and lead a high‑performing team with a focus on disciplined execution and confidentiality.