Dining Room Supervisor, Full Time

Compass Group Canada; Greater Sudbury; On-site; CAD 52,000 - 62,000; Full time

Job summary

Compass Group Canada is seeking a Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced campus dining environment. The successful candidate will have strong customer service skills, in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards.

Responsibilities include supervising staff, coordinating service flow during busy periods, training new employees, and maintaining cleanliness and safety throughout

Qualifications

• Minimum prior supervisory experience in a dining, hospitality, or institutional food-service setting.
• Strong knowledge of food safety, temperatures, allergen awareness and sanitation.
• Excellent communication and customer-service skills.

Responsibilities

• Supervise daily dining hall operations and ensure a welcoming, efficient experience for students and customers.
• Lead, coach, and support front-of-house staff while promoting teamwork and accountability.
• Monitor food temperatures, allergen controls, presentation, portioning, and service standards.
• Ensure cleaning, sanitation and health and safety procedures are followed.
• Maintain a clean, organized, and safe dining room during all service periods.
• Engage with students and customers, respond to feedback, and resolve concerns professionally.
• Coordinate service flow during busy periods and ensure all stations are staffed.
• Complete opening, closing, sanitation, temperature, and operational checklists accurately.
• Communicate operational needs and staffing concerns to management.
• Support training and onboarding of new employees.
• Assist with inventory control, merchandising, restocking, and waste minimization.
• Ensure compliance with company policies, client expectations and food-safety regulations.

Skills

Supervisory experience

Food safety knowledge

Customer service

Communication

Leadership

Attention to detail

Problem solving

Education

Food Handler Certification

Job description

Dining Hall Supervisor

We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have strong customer service skills, a passion for hospitality, and in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards.

Key Responsibilities

• Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers.
• Lead, coach, and support front-of-house employees while promoting teamwork and accountability.
• Monitor food temperatures, allergen controls, food presentation, portioning, and service standards.
• Ensure cleaning, sanitation, and health and safety procedures are consistently followed.
• Maintain a clean, organized, and safe dining room throughout all service periods.
• Engage regularly with students and customers, respond to feedback, and resolve concerns professionally.
• Coordinate service flow during busy periods and ensure all stations are properly staffed and operational.
• Complete opening, closing, sanitation, temperature, and operational checklists accurately.
• Communicate operational needs, staffing concerns, and customer feedback to the management team.
• Support training and onboarding of new employees.
• Assist with inventory control, merchandising, restocking, and minimizing waste.
• Ensure compliance with company policies, client expectations, and applicable food safety regulations.

Qualifications And Skills

• Previous supervisory experience in a dining hall, restaurant, hospitality, institutional food service, or similar environment.
• Strong knowledge of food safety, safe food temperatures, allergen awareness, and sanitation practices.
• Excellent communication, leadership, and customer service skills.
• Ability to remain calm, organized, and solution-focused in a high-volume environment.
• Strong attention to detail and commitment to cleanliness.
• Ability to motivate and hold team members accountable.
• Food Handler Certification is considered an asset.
• Ability to work flexible shifts, including evenings and weekends, as required.

What We Offer

• A dynamic and collaborative work environment.
• Opportunities for leadership development and career growth.
• The opportunity to make a meaningful impact on the student dining experience.
• A role where hospitality, food safety, cleanliness, and customer satisfaction are highly valued.