Guest Service Worker

Aramark Canada; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Job summary

Aramark Canada in Ottawa is seeking a Guest Service Worker – Dining Services to join our busy school dining environment. You will be part of the front-of-house team, delivering friendly service, setting up stations, and supporting daily lunch and dinner service.

This role emphasizes teamwork, strong communication, and a proactive attitude. Previous customer service experience is a plus, and a Food Handler Certification is an asset.

Qualifications

• Previous food service or customer service experience is an asset.
• Willingness to learn and be reliable.

Responsibilities

• Welcome guests and provide friendly, professional service.
• Support lunch and dinner service, including serving food and keeping stations stocked and ready.
• Set up and maintain organized front-of-house service areas.
• Monitor beverage, condiment and service stations and replenish supplies as needed.
• Maintain a clean, organized and welcoming dining room throughout the day.
• Clear, clean and reset tables and dining areas between services.
• Assist with lunch and dinner setup, service and end-of-day closing responsibilities
• Follow food safety, sanitation, allergen management and workplace safety procedures.
• Take initiative between meal periods to help prepare the dining space for the next service.
• Pitch in with other Dining Services activities and special events as needed.

Skills

Customer service

Teamwork

Communication

Stamina/standing

Reliability

Education

Food Handler Certification (asset)

Job description

JOB DESCRIPTION

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices.

JOB RESPONSIBILITIES

• Prepare quality food and baked goods according to a planned menu
• Prepare a daily report that verifies transactions
• Understand what is inclusive of a meal
• Ensure storage of food in an accurate and sanitary manner
• Serve food according to meal schedules, department policies and procedures
• Use and care of kitchen equipment, especially knives
• Timely preparation of a variety of food items, beverages, and
• Add garnishments to ensure customer happiness and eye appeal
• Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
• Adhere to all food safety regulations for sanitation, food handling, and storage
• Adhere to the uniform policy
• Connect with the Manager daily to understand and accurately prepare menu for the day
• Supervise the food temperature requirements
• Maintain a clean and organized work and storage area
• Scrub and polish counters, clean and sanitize steam tables, and other equipment
• Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, mopping, ware washing
• Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
• Perform other duties as assigned including other areas in the kitchen
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

QUALIFICATIONS

• Food Service Certificate as needed
• Sufficient education or training to read, write, and follow verbal and written instructions
• Be able to work quickly and concisely under pressure

ABOUT ARAMARK

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http://www.aramarkcareers.com [http://www.aramarkcareers.com] or connect with us on Facebook [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FAramarkCareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295643289%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FStKmW3AoNZb2vJnR%2FQQ65UlkGbWjN%2B0YzJ0Pl3Vpcs%3D&reserved=0], Instagram [https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Finstagram.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kdMgnbALw10003oI5eCv3mUef0FKb%2BAuVM38jJD%2BTEM%3D&reserved=0] and Twitter [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aDi0EMVcAG61WwWR7WpIUFcvNiqtIRl5d8p%2BKAdrL2c%3D&reserved=0].

GUEST SERVICE WORKER – DINING SERVICES

Join our Dining Services team in a busy, welcoming school environment where great service and teamwork are an important part of the student experience.

As a Guest Service Worker, you’ll be part of the front-of-house team supporting daily lunch and dinner service. This is an active, hands-on role for someone who enjoys working with people, being part of a team and helping create a positive dining experience for students, staff and guests.

WHAT YOU’LL DO

• Welcome students, staff and guests and provide friendly, professional service.
• Support lunch and dinner service, including serving food and keeping stations stocked and ready.
• Set up and maintain organized front-of-house service areas.
• Monitor beverage, condiment and service stations and replenish supplies as needed.
• Maintain a clean, organized and welcoming dining room throughout the day.
• Clear, clean and reset tables and dining areas between services.
• Assist with lunch and dinner setup, service and end-of-day closing responsibilities
• Follow food safety, sanitation, allergen management and workplace safety procedures.
• Take initiative between meal periods to help prepare the dining space for the next service.
• Pitch in with other Dining Services activities and special events as needed.

WHAT WE’RE LOOKING FOR

• Enjoy working with people and providing great customer service.
• Work well as part of a team and communicate effectively with others.
• Are comfortable working in a busy, fast-paced environment.
• Take pride in keeping your workspace clean, organized and well presented.
• Are proactive and able to identify what needs to be done without always being directed.
• Are dependable and bring a positive, professional attitude to work.
• Are comfortable standing for extended periods and completing the physical tasks associated with food service.

Previous food service or customer service experience is an asset, but a great attitude, reliability and willingness to learn are equally important. Food Handler Certification is also considered an asset.