Catering Services Supervisor, Full Time

Chartwells Higher Education; Oakville; On-site; CAD 42,000 - 66,000; Full time

Job summary

Chartwells Higher Education is seeking an experienced Catering Supervisor to oversee catering and food service operations. The role focuses on delivering high-quality food, safety, and exceptional customer service across events and daily service.

You will lead teams, coordinate events, and ensure adherence to safety, cleanliness, and presentation standards while supporting management with operational duties.

Qualifications

• Experience in catering, hospitality, or food services.
• Strong leadership and team-management skills.
• Excellent communication and customer service.
• Organizational and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Knowledge of food safety practices.

Responsibilities

• Oversee food preparation, presentation, portioning, setup, service, and cleanup.
• Coordinate catering events from preparation through breakdown.
• Ensure service meets company quality and presentation standards.
• Monitor food safety, sanitation, hygiene, and workplace safety requirements.
• Ensure proper handling, storage, and preparation of food.
• Communicate with clients, customers, staff, vendors, and management as required.
• Respond professionally to customer questions, concerns, and special requests.
• Monitor inventory, supplies, equipment, and report shortages or maintenance issues.
• Ensure kitchens, serving areas, equipment, and workspaces are clean and organized.
• Assist with ordering, receiving, and storing food and supplies.
• Complete operational checklists, reports, and other required documentation.
• Help manage busy periods, special events, and changing service requirements.
• Support management with other operational duties as needed.

Skills

Leadership

Team management

Communication

Customer service

Time management

Food safety

Job description

Description

Join Our Food Services Team

We are seeking a dedicated and experienced Catering Supervisor to oversee our catering and food service operations. The successful candidate will play an important role in ensuring that events and daily food service activities run smoothly while maintaining high standards of food quality, safety, cleanliness, and customer service.

What You'll Do

• Oversee food preparation, presentation, portioning, setup, service, and cleanup
• Coordinate catering events from preparation through breakdown
• Ensure food and beverage service meets company quality and presentation standards
• Monitor food safety, sanitation, hygiene, and workplace safety requirements
• Ensure proper handling, storage, and preparation of food
• Communicate with clients, customers, staff, vendors, and management as required
• Respond professionally to customer questions, concerns, and special requests
• Monitor inventory, supplies, equipment, and report shortages or maintenance issues
• Ensure kitchens, serving areas, equipment, and workspaces are clean and organized
• Assist with ordering, receiving, and storing food and supplies
• Complete operational checklists, reports, and other required documentation
• Help manage busy periods, special events, and changing service requirements
• Support management with other operational duties as needed

What We're Looking For

• Previous experience in catering, hospitality, restaurants, or food services
• Strong leadership and team-management skills
• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Ability to multitask and remain calm in a fast-paced environment
• Knowledge of food safety and sanitation practices
• Strong attention to detail and commitment to quality
• Professional, reliable, and positive attitude
• Ability to work flexible hours, including evenings, weekends, and holidays when required
• Food Handler certification is an asset

What We Offer

• Competitive compensation
• Opportunities for professional growth and advancement
• Supportive and collaborative work environment
• Opportunities to work at a variety of catering events
• Training and development opportunities
• A team-focused workplace where your leadership and contribution are valued

Why Join Us?

This is an excellent opportunity for an experienced food service professional who enjoys creating positive customer experiences. You will have the opportunity to take an active role in coordinating successful catering operations while developing your leadership and hospitality skills.