Digital Product Specialist

Home Hardware Stores Limited; St. Jacobs; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading Canadian hardware retailer as a Digital Product Specialist. You'll drive the development of the Customer Data Platform, collaborating with cross-functional teams to enhance customer data insights and improve digital products. This role requires strong analytical and communication skills, along with experience in Microsoft Dynamics 365 and Azure Data Lake. Enjoy a supportive culture with competitive benefits and opportunities for growth.

Benefits

Competitive salary and annual incentive/bonus

Comprehensive health, dental, vision insurance

Defined contribution pension plan with company match

Employee discounts

Vacation, personal and sick time

Qualifications

• 1-2 years of experience in a relevant field.
• Fluency in French is an asset.

Responsibilities

• Own and execute the CDP product roadmap.
• Collaborate with Marketing and IT teams for requirements.
• Manage product backlog and oversee data integrations.

Skills

Problem-Solving

Analytical Skills

Communication

Collaboration

Organization

Education

Diploma in Marketing

Diploma in Business

Diploma in Computer Science

Diploma in Communications

Tools

Microsoft Dynamics 365

Azure Data Lake

APIs

ETL processes

Job description

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We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

Powering Personalized Experiences

As a Digital Product Specialist, you will play a critical role in executing Home Hardware’s digital strategy by driving the development and implementation of the multi-year Customer Data Platform roadmap. Led by the Digital Product Manager, this position suits someone who has a strong understanding of Microsoft Dynamics 365, Azure Data Lake, data transformation pipelines, and MarTech ecosystems to effectively bridge the gap between business needs and technical execution.

Responsibilities include:

• Owning and executing the CDP product roadmap, managing end-to-end delivery of features and integrations.
• Collaborating with Marketing and IT teams to gather, document, and refine technical and business requirements for the CDP, enhancing customer data insights, segmentation, and activation.
• Managing the product backlog, including ticket grooming, prioritization, and acceptance testing.
• Overseeing data integrations and transformations between Microsoft Dynamics 365, Azure Data Lake, and other data sources to ensure data consistency and usability.
• Partnering with UX/UI designers, developers, architects, and cross-functional teams to improve digital products.
• Qualifications: A diploma in Marketing, Business, Computer Science, Communications, or related field, with 1-2 years of experience.
• Strong problem-solving and analytical skills to translate business needs into technical solutions.
• Excellent communication, collaboration, and stakeholder management skills, with experience working across marketing, IT, and data teams.
• Highly organized and self-motivated, capable of managing multiple priorities in a fast-paced environment.
• Deep understanding of Microsoft Dynamics 365, Azure Data Lake, data transformation pipelines, and MarTech ecosystems.
• Familiarity with APIs, ETL processes, and data governance best practices.
• Experience with customer data platforms, segmentation strategies, and marketing automation.
• Fluency in French is an asset.
• Ability to work onsite three days a week at our corporate office in St. Jacobs.

What we offer:

Our team members enjoy a supportive, inclusive culture, excellent benefits, and a collaborative environment. Benefits include:

• Competitive salary and annual incentive/bonus.
• Comprehensive health, dental, vision, paramedical, disability, travel, and life insurance.
• Defined contribution pension plan with company match and RRSP options.
• Employee discounts, vacation, personal and sick time, and more.

Bring your skills, thrive with challenging work, and build your future with us.

We value diversity and encourage applicants from all backgrounds. Please inform us if you need accommodations during the recruitment process.

Join a proudly Canadian company that feels like home.