Detachment Services Assistant

Employment and Social Development Canada; Canada; Hybrid; CAD 57,000 - 62,000; Full time

Benefits offered by this job

Isolated Post Allowance

Vacation Travel Assistance

Job summary

Employment and Social Development Canada seeks a Detachment Services Assistant to provide administrative and operational support for police officers and staff at an RCMP detachment. You will handle front counter and telephone inquiries, delivering information and services to the public in a busy policing environment.

The role requires two years of secondary school or equivalent, strong integrity, initiative, teamwork and communication skills, plus the ability to review data accurately.

Qualifications

• Two years of secondary school or an acceptable combination of education, training and/or experience.
• Ability to communicate effectively orally and in writing; accuracy in data/information.

Responsibilities

• Provides administrative and operational support at an RCMP detachment.
• Offers front counter and telephone assistance, services and information to the public.

Skills

Integrity & Respect

Initiative & Action

Critical Thinking

Teamwork

Oral & Written Communication

Data Accuracy

Education

Two years of secondary school

Job description

Selection process number

26-RCM-EA-WPG-D-149677

Salary

$57,217 to $61,761-(Plus Isolated Post Allowance + Vacation Travel Assistance)

Level

CR-04-SP-CK-04

Who can apply

Nunavut-Inuit enrolled under the Nunavut Agreement residing in Arviat, Nunavut. Should there be insufficient number of applicants; Persons residing in Arviat, Nunavut will be considered.

Duties

The Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

Intent to fill one (1) indeterminate position with an applicant self-identifying as Inuk under the Nunavut Agreement (i.e. beneficiaries of the Nunavut Land Claims Agreement) residing in Arviat, Nunavut. Should there be insufficient number of applicants; the position may be filled with a person residing in Arviat, Nunavut. A qualified pool of candidates may be established and may be used to staff this position or similar positions or for future term, acting, assignment, secondment, deployment, or indeterminate opportunities. Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process. Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca.

Positions to be filled

1

Conditions of employment

Reliability Status security clearance - RCMP Enhanced Reliability Status (ERS) security clearance

• Willingness and ability to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to work alone.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations).

Operational Requirements

Willingness and ability to work overtime, as required.

You need (essential for the job)

Your application must clearly explain how you meet the following

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

• Demonstrating integrity and respect
• Showing initiative and being action-oriented
• Thinking things through
• Working effectively with others

• Ability to communicate effectively orally and in writing
• Ability to review and ensure accuracy of data/information

Language requirements (essential for the job)

May be applied / assessed at a later date

• Experience in performing general clerical or administrative duties (e.g. data entry, providing reception services, filing, sorting mail, etc.)
• Experience working in a Northern environment, particularly in Indigenous communities.
• Ability to communicate in Inuktitut (writing and/or oral)
• Persons self-identifying as Nunavut Inuit enrolled under the Nunavut Agreement may be selected for appointment to fulfill organizational needs.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.