Desktop Systems Specialist — Remote & Onsite IT Support

Teledyne LeCroy Korea; Southwestern Ontario; Hybrid; CAD 69,000 - 91,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking a Desktop Systems Specialist to provide onsite and remote support for end users across hardware, software, and devices. You will troubleshoot and resolve issues, deploy and maintain desktop systems, and support Microsoft 365 applications.

The ideal candidate has 5+ years of deskside or service desk experience, strong Windows skills, and a customer‑focused approach.

Qualifications

• 5+ years of desktop support experience in corporate environments.
• Strong Windows and Microsoft 365 administration and troubleshooting.
• Excellent customer service and communication skills.

Responsibilities

• Provide desktop, laptop, mobile, and peripheral support.
• Troubleshoot hardware, software, OS, and connectivity issues.
• Install, image, and deploy desktop systems.
• Support Microsoft 365 applications and productivity tools.
• Manage incidents via the ticketing system.
• Maintain documentation and asset records.
• Assist with security initiatives and patching.

Skills

Windows environments

Microsoft 365

Desktops & laptops support

Customer service

Problem solving

Education

College diploma or degree in IT

Tools

ServiceNow

Intune

Workspace ONE

Job description

Teledyne Technologies Incorporated is seeking a Desktop Systems Specialist to provide onsite and remote support for end users across hardware, software, and devices. You will troubleshoot and resolve issues, deploy and maintain desktop systems, and support Microsoft 365 applications.

The ideal candidate has 5+ years of deskside or service desk experience, strong Windows skills, and a customer‑focused approach.