Desktop Support Specialist — Hybrid IT Asset Expert

General Dynamics Mission Systems–Canada; Ottawa; On-site; CAD 34,440 - 40,887; Full time

Benefits offered by this job

Flexible Work Environment

Professional Development

Health and Dental Insurance

Job summary

A leading technology solutions provider is seeking a motivated Desktop Support Specialist in Ottawa. You will be part of a dynamic IT support team responsible for managing IT assets, troubleshooting issues, and enhancing service delivery. The ideal candidate has a related college diploma and 2-3 years of IT support experience. This role offers a full-time position with competitive pay and a flexible work environment.

Qualifications

• 2-3 years of help desk or desktop IT support experience required.
• 1 year minimum experience with Information Systems administration.
• Ability to install and troubleshoot a wide range of end-point software and hardware.

Responsibilities

• Execute preparation and deployment of IT assets.
• Manage assigned service requests including troubleshooting.
• Provide support services for line and/or functional teams.

Skills

Customer service

Troubleshooting

End-point management

Verbal communication

Written communication

Education

Related College Diploma

Tools

Service desk software

Job description

A leading technology solutions provider is seeking a motivated Desktop Support Specialist in Ottawa. You will be part of a dynamic IT support team responsible for managing IT assets, troubleshooting issues, and enhancing service delivery. The ideal candidate has a related college diploma and 2-3 years of IT support experience. This role offers a full-time position with competitive pay and a flexible work environment.