Department Manager, Restaurant

Save-On-Food; Prince Rupert; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Weekly pay

Team member discounts

Benefits & pension eligibility

Wellness program

Educational reimbursement

Growth opportunities

Job summary

Save-On-Foods in Prince Rupert, BC, is hiring a Department Manager, Restaurant, for a full-time 40-hour week. You will lead the department, coach the team, and ensure a customer-first approach while maintaining health and safety and merchandising standards.

You will analyze financials, drive KPIs, and implement strategies to grow sales and customer loyalty. The role requires leadership experience, Food Safe certification, and a business-focused background.

Qualifications

• 1–3 years of retail leadership experience.
• Food Safe Certification is a plus.
• Post-secondary education in business is an asset.

Responsibilities

• Lead the department, coaching and mentoring the team to deliver Always Customer First service.
• Ensure operational excellence in customer experience, health and safety, food safety, and merchandising.
• Engage and retain staff through training, performance management, rewards, and succession planning.
• Communicate key messages and align department goals with the organization's objectives.
• Review and analyze financial reports, identify opportunities to improve performance, and present KPIs.
• Monitor business/HR metrics and dashboards for the department and implement sales growth strategies.
• Lead inventory counts and period-end activities; resolve issues as needed.
• Perform all department duties as required, including lifting up to 50 lbs and working in hot/cold environments.

Skills

Leadership

Communication skills

Problem-solving

Initiative

Emotional intelligence

Team leadership

Education

Post-secondary education in business-related field

Food Safe Certification

Tools

MS Office

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work.We are hiring a Department Manager, Restaurant at our Save-On-Foods location in Prince Rupert, BC.This is a full-time position, 40 hours per week, and the successful applicant must have open availability.You will be responsible for:Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.Analyzing business/HR metrics and dashboards of the department.Supporting with implementing strategies to grow sales and customer loyalty.Leading inventory counts/period end of the department and resolving issues as required.Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.You have:1-3 years of retail experience.Leadership experience is an asset.Food Safe Certification.A post-secondary education in a business related field is an asset.Experience and/or knowledge with:Achieving sales targets and profitability.Executing merchandising plans and creating in-store displays to drive sales.Human Resources (e.g. training, development, coaching and mentoring).Workforce planning and scheduling considerations.Health and safety policies, procedures, and safe work practices.Proficiency with computer applications.You are:A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.An effective communicator, with interpersonal and relationship building skills.Proactive in taking initiative with an entrepreneurial mindset.Able to thrive in fast-paced, dynamic environment while meeting organizational goals.Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.Results-oriented with strong problem-solving and decision-making skills.Here are some of the perks we offer:Eligible to participate in the Retail Management Incentive Plan.Get paid every Friday!Exclusive team member offers and discounts.Benefits & pension eligibility.Wellness and team member assistance program.Educational reimbursement & scholarship opportunities.Opportunities to learn and grow.Compensation Details:$54,080.00Join our Team!Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!