Department Manager, Deli

Pattison Food Group Ltd; Coquitlam; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Get paid every Friday!

Exclusive team member offers and 8

Benefits & pension eligibility

Wellness and team member assistance

Educational reimbursement &Scholarship

Opportunities to learn and grow

Job summary

Save-On-Foods in Coquitlam, BC, is seeking a Department Manager, Deli to lead a fast-paced team. You will coach staff, drive customer-first service, and ensure safe, high-quality deli operations while achieving sales goals.

This full-time role requires 1–3 years of retail experience, Food Safe certification, and strong merchandising skills. You’ll manage schedules, training, KPIs, and inventory, with lifting up to 50 lbs and exposure to hot/cold environments.

Qualifications

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.

Responsibilities

• Leading the department, coaching and mentoring the team while promoting customer-first service.
• Delivering operational excellence in customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards, and succession planning.
• Communicating messages and business objectives to team members and aligning with company goals.
• Reviewing financial reports, identifying opportunities to improve performance, and presenting KPIs to management.
• Leading inventory counts and period-end processes; resolving issues as needed.

Skills

Retail leadership

Customer service

Health & safety

Merchandising

Training & coaching

Communication

Education

Post-secondary education in business related field

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada's largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.'s Most Loved Brand and certified a Great Place to Work®. We are hiring a Department Manager, Deli at our Austin Save-On-Foods location in Coquitlam, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.

Experience and/or knowledge with:

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Workforce planning and scheduling considerations.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

IND2 Compensation Details:

• $54,080.00

Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team! As a community-focused retailer, we offer great career opportunities in a fast-paced, exciting environment, while providing ongoing training to invest in our team members so they can develop and achieve their goals. If you are a positive, customer-focused individual, we would love to hear from you.