Department Manager, Grocery

Pattison Food Group Ltd; Prince Rupert; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Get paid every Friday

Exclusive team member offers and-disr

Benefits & pension eligibility

Wellness and team member assistance

Educational reimbursement & schol ar

Opportunities to learn and grow

Job summary

Save-On-Foods in Prince Rupert, BC is hiring a Department Manager, Centre of Store to lead a fast-paced team and drive a customer-first experience. This full-time role requires 40 hours per week and open availability.

You will manage operations, training, KPIs, health and food safety, and merchandising while supporting growth, loyalty, and strong store performance. Ability to lift up to 50 lbs and work in varied environments is required.

Qualifications

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.

Responsibilities

• Lead the department as a coach and mentor, fostering a positive team environment focused on Always Customer First service.
• Deliver operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engage and retain team members through training, performance management, rewards/recognition, and succession planning.
• Communicate key messages and business objectives to team members in the department.
• Review and analyze financial reports, identify opportunities to improve performance, and present KPIs to the management team.
• Analyze department HR metrics and dashboards, and support strategies to grow sales and loyalty.
• Lead inventory counts and period end activities, resolving issues as required.
• Perform all department duties as needed, including lifting up to 50 lbs and working in varying temperatures.

Skills

Leadership

Retail experience

Customer service

Education

Food Safe Certification

Post-secondary education in business-related field

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring a Department Manager, Centre of Store at our Save-On-Foods location in Prince Rupert, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Supporting with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.

Experience and/or knowledge with:

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Workforce planning and scheduling considerations.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details:

$54,080.00