Department Manager, Restaurant

Pattison Food Group; Burnaby; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Weekly pay

Discounts for team members

Benefits & pension eligibility

Wellness program

Education reimbursement

Growth opportunities

Job summary

Save-On-Foods in Burnaby, BC is hiring a Department Manager, Restaurant at Madison Centre. The role is full-time (40 hours/week) with open availability required. You will lead the department, coach staff, manage health and safety, and drive sales while maintaining strong customer service standards.

qualifications include 1–3 years of retail experience, Food Safe Certification, and leadership skills. The position offers benefits, pension eligibility, and opportunities for professional growth.

Qualifications

• 1–3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• Post-secondary education in a business-related field is an asset.
• Proven ability to achieve sales targets and profitability.
• Experience executing merchandising plans and in-store displays to drive sales.
• Experience in Human Resources: training, development, coaching and mentoring.
• Knowledge of employee relations and the collective agreement (if applicable).
• Scheduling responsibilities and proficiency with computer applications.

Responsibilities

• Lead the department as a coach and mentor, fostering a customer-first environment.
• Ensure operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engage and retain team members through training and performance management.
• Communicate messages and business objectives to department staff.
• Support management in reviewing income statements and identifying opportunities to improve performance.
• Review department financial reports and present KPIs to the management team.
• Analyze department HR metrics and dashboards to inform decisions.
• Assist in strategies to grow sales and customer loyalty.
• Lead inventory counts/period-end activities and resolve issues.

Skills

Retail experience

Leadership

Food Safe Certification

Sales targets

Merchandising/ displays

HR training/coaching

Scheduling

Computer skills

Education

Business-related degree/diploma

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities.

A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring for a Department Manager, Restaurant at our Madison Centre Save-On-Foods location in Burnaby, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Ensuring the department executes and achieves operational excellence through customer experience, health and safety, food safety, and merchandising.
• Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Supporting the management team in reviewing and analyzing income statements and identifying opportunities to improve performance within the department.
• Reviewing and interpreting department financial reports and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Assisting the management team with implementing strategies to grow sales and customer loyalty.
• Leading inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post‑secondary education in a business related field is an asset.
• Achieving sales targets and profitability.
• Executing merchandising plans and creating in‑store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Employee Relations and knowledge of the collective agreement (if applicable).
• Scheduling.
• Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and awareness.
• Self‑aware, empathetic, and possess a high level of Emotional Intelligence (EQ).
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast‑paced, dynamic environment while meeting organizational goals.
• Committed to maintaining department standards with a strong attention to detail and accuracy, ensuring operational excellence.
• Results‑oriented with strong problem‑solving and decision‑making skills.

Here are some of the perks we offer:

• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details: $54,080.00