Head Chef

Pattison Food Group; North Vancouver; On-site; CAD 60,000 - 73,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Get paid every Friday!

Exclusive team member offers and-dis\c

Benefits & pension eligibility

Wellness and team member assistance

Job summary

Save-On-Foods in North Vancouver, BC, is hiring a Head Chef for a full-time, 40-hour work week. The role leads the Kitchen and Restaurant, delivering exceptional customer service, health & safety, and merchandising while driving department performance and profitability.

The candidate will partner with the Corporate Chef, manage staff through recruitment and training, analyze KPIs, and ensure alignment with company goals. Open availability is required.

Qualifications

• Minimum 5 years in a high-volume restaurant in a supervisory role.
• Food Safe Certification.
• Serving it Right Certification.
• Red Seal Certification is an asset.
• Post-secondary education in business is an asset.

Responsibilities

• Lead the department, coaching and mentoring the team.
• Drive customer experience, health and safety, and merchandising.
• Own department performance including financial results and KPIs.
• Engage staff through recruitment, training, and performance management.
• Partner with Corporate Chef on programs, partnerships, and recipes.
• Communicate objectives to team and align with goals.
• Review financial reports and identify improvement opportunities.
• Monitor HR metrics and department dashboards.
• Grow sales and loyalty through local market knowledge.
• Maintain cleanliness across kitchen and dining areas.
• Order products, manage inventory counts, and resolve issues.
• Perform all duties including lifting up to 50 lbs and standing long hours.

Skills

Leadership

Coaching

Communication

Customer service

Financial awareness

Education

Post-secondary business

Tools

Computer proficiency

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring a Head Chef at our Park & Tilford Save-On-Foods location in North Vancouver, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

Responsibilities

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
• Delivering operational excellence through customer experience, health and safety, food safety, and merchandising.
• Accountable for overall department performance, including financial results, team engagement, and operational standards.
• Engaging and retaining team members through recruitment activities, training, performance management, rewards/recognition, succession planning, administration of the collective agreement, and conflict resolution.
• Partnering with the Corporate Chef to develop and implement new programs, vendor partnerships, and recipes/procedures.
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals.
• Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team.
• Analyzing business/HR metrics and dashboards of the department.
• Implementing strategies to grow sales and customer loyalty by using knowledge of the community and food industry trends.
• Maintaining cleanliness standards throughout Kitchen & Restaurant seating area and leading by example.
• Leading product ordering, inventory counts/period end of the department and resolving issues as required.
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

Qualifications and Experience

• A minimum of 5 years of experience in a high-volume restaurant in a supervisory role.
• Food Safe Certification.
• Serving it Right Certification.
• Red Seal Certification is an asset.
• A post‑secondary education in a business related field is an asset.

Experience and/or Knowledge

• Achieving sales targets and profitability.
• Executing merchandising plans and creating in-store displays to drive sales.
• Human Resources (e.g. training, development, coaching and mentoring).
• Employee/Labour Relations and knowledge of the collective agreement as it relates to scheduling.
• Health and safety policies, procedures, and safe work practices.
• Proficiency with computer applications.

Personal Characteristics

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.
• An effective communicator, with strong leadership and coaching skills.
• Passionate about cooking and serving high quality food.
• Profit driven with demonstrated comprehension & interpretation of financial information.
• Resilient with the ability to thrive in a fast‑paced, dynamic environment while providing excellent customer service.
• Proactive in taking initiative with an entrepreneurial mindset.

Perks

• Eligible to participate in the Retail Management Incentive Plan.
• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details: $66,200.00