Dental Treatment Coordinator – Patient Experience

Dental Corporation of America (DCA); Calgary; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP

Job summary

Bankers Hall Dental in Calgary, Alberta is seeking a Treatment Coordinator to support front-office operations and scheduling. You will optimize appointment flow, handle patient inquiries, and assist with billing and recall processes to ensure a smooth patient experience.

The role emphasizes effective communication, empathy, and organization, with opportunities to grow within a networked dental practice and access to modern treatment technologies.

Qualifications

• Minimum 1 year of administrator experience.
• Clinical background considered an asset.
• Experience with Dental software.

Responsibilities

• Make a positive and lasting impression on the patient from arrival to departure.
• Optimize the appointment schedule to keep the day full with minimal gaps.
• Handle patient calls and inquiries, confirmations, and amendments.

Skills

Administrative experience

Patient-facing skills

Tools

Dental software

Job description

Bankers Hall Dental in Calgary, Alberta is seeking a Treatment Coordinator to support front-office operations and scheduling. You will optimize appointment flow, handle patient inquiries, and assist with billing and recall processes to ensure a smooth patient experience.

The role emphasizes effective communication, empathy, and organization, with opportunities to grow within a networked dental practice and access to modern treatment technologies.