Dental Treatment Coordinator: Patient Care & Planning

Dentalcorp Health Services LTD.; Winnipeg; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Job summary

Cityplace Dental Group in Winnipeg is seeking a Treatment/Scheduling Coordinator to be the first point of contact for patients, explain treatment plans, costs, and financing options. You will coordinate appointments, follow-ups, and support the dental team to ensure smooth scheduling and high-quality patient care.

Join a modern clinic backed by a focus on patient outcomes, privacy, and regulatory standards while growing your skills with dental software and patient education in a collaborative

Qualifications

• Previous clinical experience as a Treatment/Scheduling Coordinator is required.
• Knowledge of dental treatment plans and ability to educate patients.
• Experience with dental software programs is required.
• Strong customer service experience is required.

Responsibilities

• Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options.
• Support treatment planning by coordinating appointments and follow-ups with the dental team.
• Present treatment costs, collect payments, process insurance claims, and assist with payment plans.
• Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care.
• Maintain accurate patient records and ensure smooth scheduling to optimize chair time.
• Collaborate with clinical and administrative staff to deliver seamless, high-quality care.
• Uphold privacy, ethical, and regulatory standards in all patient interactions.

Skills

Customer service

Dental software experience

Dental treatment plans

Patient education

Tools

Dental software tools

Job description

Cityplace Dental Group in Winnipeg is seeking a Treatment/Scheduling Coordinator to be the first point of contact for patients, explain treatment plans, costs, and financing options. You will coordinate appointments, follow-ups, and support the dental team to ensure smooth scheduling and high-quality patient care.

Join a modern clinic backed by a focus on patient outcomes, privacy, and regulatory standards while growing your skills with dental software and patient education in a collaborative