Dental Telephone Concierge - North Side

City-Orthodontics-; Edmonton; Presencial; CAD 34 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation pay

Free uniforms

Benefit package

Bonus pay

Resumo da oferta

City-Orthodontics- is seeking a Dental Telephone/Receptionist for our North Central Edmonton location at 9948 153 Ave NW. The role is full-time, requiring a self-motivated, organized, and compassionate individual who can connect with parents and patients in a friendly, team-oriented environment.

Ideal candidates will have call center and reception experience, be proficient with Curve and Ortho2 Edge, and demonstrate excellent communication skills.

Qualificações

• Experience in call center or front desk reception.
• Dental office experience preferred.
• Proficient with Curve and Ortho2 Edge software.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Willing to travel between multiple offices during training.
• English proficiency in speaking and writing.

Responsabilidades

• Answering incoming calls.
• Directing calls through switchboard as needed.
• Receive and deliver patient messages.
• Log calls and requests.
• Monitor telephone operating systems.
• Booking patients.
• Provide excellent customer service to patients over the phone.

Conhecimentos

Call center experience

Customer service

Communication skills

English proficiency

Ferramentas

Curve

Ortho2 Edge

Descrição da oferta de emprego

Job Summary

We are looking for a Dental Telephone to work in progressive, state of the art specialist offices, with great pay and benefits. This position will beFull-Time at our North Central Location located at 9948 153 Ave NW. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

• Answering incoming calls
• Directing calls through switchboard as needed
• Receive and deliver patient messages
• Log calls and requests
  
• Monitor telephone operating systems
• Booking patients
  
• Provide excellent customer service to patients over the phone

Qualifications and Skills:

• Call center experience
• Experience with Reception/Administrative work, preferably in dental
  
• Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
• Excellent communication skills
• Ability to work in a fast paced environment
• Availability to work during applicable business hours
• Ability to work well with children of all ages
• English proficient in speaking and writing
• Excellent customer care skills in person and on the phone
• Must be willing to travel between multiple offices within the city (during training period)

This position offers:

• Professional clinical teams
• Full-time hours
• Pay based on experience

Benefits:

• Vacation pay
• Free uniforms
• Benefit package
  
• Bonus pay

Job Type:

Full-time