*Dental Receptionist/TC

The Marshall Group-Staffing, Recruitment & Employment Agency (Dental & Medical); Toronto; On-site; CAD 37,000 - 48,000; Full time

Job summary

The Marshall Group is seeking an experienced Dental Receptionist for a dental practice in the Toronto area. You will greet patients, schedule appointments, and handle billing and insurance submissions to ensure smooth daily operations.

Candidates should have 4+ years of experience, excellent English communication, and a professional, energetic demeanor suitable for a fast-paced environment. Flexible hours and strong teamwork are valued.

Qualifications

• 4+ years experience as dental receptionist
• Strong communication and customer service skills
• Proficient in English, written and spoken

Responsibilities

• Greet patients in a warm and welcoming manner
• Make a great first impression and build long-term patient relationships
• Schedule and confirm appointments by phone and in person
• Present fees, estimate treatment costs and arrange payments
• Prepare and submit predeterminations from treatment plans
• Verify procedures, collect payments and submit insurance claims
• Receive and distribute mail, enter and scan payments
• Maintain patient charts and records
• Coordinate with couriers and labs; keep reception tidy

Skills

Customer service

Communication

Bilingual English

Tools

Tracker

Job description

Our client is seeking a friendly, reliable and responsible experienced Dental Receptionist/TC to join their dental practice.

POSITION:

• Experienced Dental Receptionist (4+ years experience)

SOFTWARE:

• Tracker (can be trained but an asset if you know software)

LOCATION:

Avenue/Lawrence

HOURS: (hours can be flexible as long as desk covered)

• Mondays or Fridays off
• Mon to Thurs 8-6
• Fri. 8-3
• Sat 8-3 (Alternating)

COMPENSATION:$27.00 - $35.00per hour depending on experience and performance

JOB OVERVIEW:

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person
• Presentfees,giveestimates fortreatment and make financial arrangements with the patient
• Prepare and submit all pre-determinations from treatment plans
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Deal with couriers and labs etc.
• Make sure waiting room and reception area is clean and tidy

OTHER REQUIREMENTS:

• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurately